31 Jul
|
Symbol Group
|
Perth
31 Jul
Symbol Group
Perth
A foundational leadership opportunity for someone who believes exceptional clinical care and world-class hospitality should go hand in hand.
About Symbol - Positive Aged Care
Symbol is a privately owned and operated entity of the Peiris Group, a WA-based family office with a strong reputation across the not-for-profit and support services sectors and a growing portfolio of purpose-driven businesses.
Symbol has been established in response to a clear chance in aged care: to restore warmth, dignity and genuine human connection to the delivery of support at home. While the sector has matured significantly in its regulatory and operational capability, we believe there remains enormous opportunity to combine clinical excellence with true hospitality. Care that feels personal, not procedural, with support that is shaped by people, not systems.
At Symbol, we redefine care through a philosophy of hospitality. We create genuine moments of joy for people who need support at home but have much to live for. We design experiences and services that build human connection, promote well-being and protect independence.
And that’s where you come in.
About the Role. About You.
Building something meaningful from the ground up requires courage, capability and conviction. Our Head of Clinical Care will work alongside our Head of Hospitality and Service and the executive team to establish Symbol’s clinical foundations at the point where regulation and humanity meet. While our strategic, brand and corporate frameworks are in place,
we are now building the leadership capability to deliver on our promise of Positive Aged Care.
This is a foundational leadership role for someone who believes in restoring the true spirit of care back into people's homes through principles typically associated with luxury hospitality. You will design, implement, and lead Symbol's Clinical Governance Framework for Support at Home, ensuring that, from day one, our care is safe, compliant, and unmistakably human.
You will provide clinical leadership across the organisation and report on quality, safety and risk to the Approved Provider and Board. You will likely have experience building or reshaping clinical services and understand both the regulatory landscape and the human responsibility that comes with it. You will recognise that aged care can be both clinically rigorous and deeply personal - and be motivated to prove it.
Key Responsibilities
• Establish and lead Symbol’s Clinical Governance Framework (Support at Home)
• Provide executive clinical oversight of all care delivered in the community
• Ensure compliance with the Aged Care Quality Standards and Support at Home requirements
• Oversee incident management, including SIRS reporting and regulatory engagement
• Ensure safe and effective medication management practices in home settings
• Identify, monitor and mitigate clinical risk across community clients
• Lead care planning, clinical review and escalation frameworks
• Oversee restrictive practices compliance in accordance with legislation
• Develop and implement clinical training and competency frameworks
• Supervise and support Registered Nurses and delegated care staff
• Work collaboratively with the Head of Hospitality and Services to embed clinical excellence within Symbol’s hospitality-driven service model
• Provide regular clinical performance and risk reporting to the Approved Provider and Board
Qualifications & Experience
• Registered Nurse (AHPRA registered)
• Minimum five years’ senior clinical leadership experience in aged care or community care
• Demonstrated experience implementing the Aged Care Quality Standards
• Experience managing incident reporting, SIRS and regulatory compliance
• Strong understanding of clinical governance and risk management
• Proven ability to lead teams and influence organisational culture
• Excellent stakeholder engagement and communication skills
To Apply
If this feels like the role you've been waiting for, we'd love to hear your story. Send us your resume and a short cover letter telling us why this feels right - apply via SEEK.
All applications and enquiries will be handled in the strictest confidence.
📌 Head of Clinical Care (Perth)
🏢 Symbol Group
📍 Perth