Hays Contact Centres
Multiple positions available for Outbound Customer Service Consultants
Your new company
New and exciting opportunities for Outbound Customer Service Consultants to work for one of our leading clients in the Financial Services field. This is a permanent full time opportunity, offering career development and growth.
Your new role
You will effectively liaise with businesses and individuals to advise and consult them about their government debt. You be providing the customer with solutions and educating them on ways to become debt free. This could include arranging and setting up payment plans,
providing them with information on what legal routes they can take if they do not thing they are eligible for the repayments and escalating cases where you are unable to negotiate an outcome.
What you'll need to succeed
To be successful in this role you will have proven customer service experience. You may come from a sales/ retail or hospitality background where you have worked in a high pressured KPI's environment. You must be confident, resilient with exceptional negotiation skills. High attention to detail is essential.
What you'll get in return
You will receive a base of $48K plus Super. You will work in modern offices in the CBD, Monday to Friday standard business hours. You do however need to be available 8am to 8pm if needed.
What you need to do now
If you are looking for a new challenge to enhance your career please APPLY NOW. For further information please forward your resume to Stephanie Avila at ste******@******.au + click to reveal .
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