At Sodexo, our purpose is to improve quality of life for our employees, clients, and communities. As part of our Technology Digital and Data (TDDI) team, the Business Analyst plays a critical role in shaping and delivering technology and digital solutions that support this mission.

Business Analysis & Requirements

- Elicit, analyse, and document business requirements through stakeholder engagement
- Translate business needs into transparent functional and non-functional requirements
- Develop artefacts including business requirements documents, user stories, and process maps
- Ensure requirements are traceable, prioritised, and aligned to business outcomes

Stakeholder Engagement

- Build strong relationships across business and technology teams
- Facilitate workshops and working sessions to gather and validate requirements
- Support stakeholder alignment and decision‑making

Process Improvement

- Analyse current-state processes and identify improvement opportunities
- Define future-state processes aligned to business and technology strategy
- Support continuous improvement initiatives

Delivery Support

- Work closely with Project Managers and delivery teams to support project execution
- Contribute to solution design discussions
- Support testing activities and define acceptance criteria




- Ensure delivered solutions meet agreed business requirements

Governance & Documentation

- Maintain clear and structured documentation aligned to Sodexo standards
- Support portfolio governance through accurate artefact management
- Ensure consistency in business analysis methodologies and tools

Skills & Experience

- Proven experience as a Business Analyst in technology or digital environments
- Strong requirements elicitation and process modelling skills
- Experience working within structured project or portfolio delivery frameworks
- Excellent stakeholder engagement and communication skills
- Ability to translate complex concepts into clear, actionable insights
- Experience supporting end‑to‑end project delivery
- Experience with tools such as Triskell or similar portfolio platforms is advantageous
- Degree in Business, Information Technology, or a related field
- Business Analysis certifications (e.g. CBAP, CCBA, Agile BA) are advantageous

Why Join Sodexo?

- Competitive pay and job security in an essential services industry
- Access to 100 retail discounts and multiple salary packaging options
- Great teamwork and a solid group of people around you!
- Opportunities for training and career progression within Sodexo

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📌 Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre (City of Stirling)
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📍 City of Stirling