About Toll Group: Toll is a global logistics company that moves businesses worldwide, supporting over 20,000 customers across 27 markets. Toll’s operations support a range of industries, including mining, chemical, gas, steel, plastics, petroleum, energy, oil and gas, and agriculture.

About The Role

Reporting to the Operational Excellence Manager within our Resource and Industrials division (R&I;), you will support the design and delivery of continuous improvement (CI) initiatives across the business. You’ll partner with operational teams to identify inefficiencies, analyse data, and implement practical solutions that improve safety, performance, and customer outcomes. You’ll play a key role in embedding sustainable ways of working and ensuring improvements are effectively adopted and maintained across our operations. This is a fixed‑term 12‑month contract based in Brisbane, Sydney or Melbourne and involves traveling to various R&I; sites locally and nationally. The role suits a dynamic individual who works across operational sites and Toll head offices.

Key Responsibilities

- Support delivery of continuous improvement initiatives across operational sites




- Conduct operational reviews to identify inefficiencies
- Facilitate workshops and problem‑solving sessions
- Analyse operational data and identify trends
- Develop reports and dashboards
- Implement and embed process improvements
- Support change management and adoption
- Develop training materials and documentation

About You

- Experience or exposure to Lean, Six Sigma or CI methodologies (Green Belt desirable)
- Solid analytical skills (Excel, Power BI or similar)
- Experience in logistics or operational environments preferred
- Strong stakeholder engagement and communication skills
- Ability to translate data into actionable insights
- Hands‑on and adaptable approach

Additional Requirements

- Ability to travel locally and nationally
- Current and valid driver’s licence
- Comfortable working in operational/site environments

At Toll, everyone is welcome, including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre‑employment checks including a criminal history check and medical.

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📌 Process Improvement Specialist (Melbourne)
🏢 Toll Group
📍 Melbourne