Overview

As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

Having been awarded the Canstar Blue Award for No.1 in Customer Satisfaction for online groceries, and holding a position as one of Australia’s biggest, most loved loyalty programs, we're proud of the work we do and are recognised for delivering innovative and best-in-class service that is convenient, frictionless and personalised to our customers.

Role

Product Manager, App Acquisition and Retention - Hybrid

- Join WooliesX and scale our app audience using cutting-edge growth techniques
- Create habitual experiences which build engagement and value
- Permanent role based in Surry Hills, with remote working flexibility

What you’ll do

As the Product Manager for App Acquisition and Retention, you will lead a cross-discipline squad to build tools and experiences that attract and retain customers to the Woolworth App.

- Focus on seamless acquisition and onboarding for recent app customers
- Re-engage our customers through marketing automation
- Create sticky app-only experiences like e-receipts

What You’ll Bring

To be successful in this role, you need to demonstrate:

- Product Management expertise, including Product Strategy, Prioritisation, Customer Research,



Interpreting Data, Go-to-Market planning, Commercial Acumen and creating Product Roadmaps.
- Adaptive skills: Leadership, Decisiveness, Relationship building with stakeholders, Evangelism, Collaboration, Co-Creation and Communication skills.
- Previous app experience is desirable; prior growth experience is advantageous.

What You’ll Experience

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team.

In more detail, you'll experience

- Team discounts across Woolworths Group brands and a robust rewards program that celebrates and incentivises purpose-driven work.
- A global business with endless career possibilities around every corner and across every discipline, with valuable exposure to a vast and exciting business network.
- A progressive and versatile 'work from anywhere' policy that gives you control over your work, life and wellbeing.
- Parental Leave provisions and various leave types, including Study Leave and Sports Representation Leave.
- A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

Endless possibilities with Woolworths Group

We are part of the Woolworths Group — 200,000+ bright minds, passionate hearts, and unique perspectives working together, connected by a shared purpose to create better experiences together for a better tomorrow. You will be supported to explore new ideas and grow your career, with a flexible approach to work.

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📌 Product Manager (Darlinghurst) (City of Sydney)
🏢 Wooliesx
📍 City of Sydney