Company Description

Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. You'll find we're about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you'll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Job Description

Join Griffith's Arts, Education and Law Group and provide high-quality academic administration that underpins great student and staff experiences. The Academic Support Officer is responsible for providing administrative support, within a designated Program cluster, to ensure effective academic planning and administrative support in relation to course management. This role works in collaboration with the Program Support Officers, to drive processes and administrative course support to Deputy Heads of School (Learning and Teaching), Program Directors and Advisors, Course Convenors, and academic staff. As the Academic Support Officer, you will contribute to the overall business improvement initiatives and workplace practice changes in support of innovative and responsive academic administration for the success of our staff, our students, and the greater achievements of the university. You'll contribute to process improvements and service innovations that keep our operations responsive and compliant.

- Coordinate and manage administrative processes for course development, catalogue entries, course profiles and the timely provision of course information.
- Provide secretariat support and policy advice to committees, ensuring actions and decisions are communicated and implemented.




- Apply current University policies, practices and standards to deliver accurate advice and compliant outcomes.
- Contribute to business improvement initiatives and work practice changes.
- Support program and course review, including data collection and analysis of grade trends, course statistics and enhancement strategies.
- Contribute to student engagement and retention, across a variety of methods including face to face, emails, calls, etc.
- Be a member of a supportive, innovative and responsive academic administration team.

About you

The successful candidate will have an Associate Diploma with at least two years' experience; or an equivalent combination of relevant work experience and/or education/training. The ideal candidate will display a high level of professional mannerisms to students, colleagues, and academics staff alike.

You will also have, but not limited to:

- The ability to problem solve and communicate solutions to the greater team.
- A high level of attention-to-detail with sound analytical skills.
- Proven ability to work independently or within a team environment.
- Demonstrated high-level organisational and administrative skills, including the ability to establish and maintain effective systems, processes and procedures and to prioritise competing demands and deadlines.

What we can offer

This is a fixed term (until April ****),



full-time position based at Griffith University Gold Coast or Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations. Griffith University's sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range

The full-time equivalent base salary for a HEW Level 5 is in the range $82,415 - $92,456 per annum + 17% superannuation. The total FTE package will be in the range $96,426 - $108,174 per annum.

- Wide range of Learning and Development opportunities
- Salary packaging options and corporate health discounts
- Generous leave entitlements including paid parental leave and leave loading
- Support with future learning opportunities through our educational staff assistance scheme
- Health Safety and Wellbeing initiatives – on campus Gym facilities
- Diversity, Equity, Inclusion and Workplace Safety

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a protected, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence *****), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of up-to-date slavery. For more information, please refer to Griffith's Modern Slavery Policy.

Closing date: Sunday, 12 July **** at 11:59pm AEST. All applications must be submitted online.

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📌 Academic Support Officer (Gold Coast) (Queensland)
🏢 Griffith University
📍 Queensland