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Administrator — See You Thru (SYT) Panania Clinic

Employment type: 25-30 hours per week
Location: Panania, NSW (on-site)
Reports to: Clinic Practice Manager

About See You Thru (SYT)

SYT Panania is a community-minded multidisciplinary allied health clinic committed to accessible, compassionate care. We support clients across the lifespan, including people funded through the NDIS. Our team values kindness, transparent communication, and sustainable ways of working.

Purpose of the Role

The Administrator is the first point of contact for our clients and the operational anchor for our clinicians. You’ll ensure smooth day-to-day operations, maintain high-quality data in ZANDA (our clinical management system), oversee NDIS funding allocations, and provide proactive support to the clinical team.

Key Responsibilities

Client Engagement
- Book, confirm, and manage appointments; coordinate cancellations and reschedules.
- Share intake forms, service agreements, and consent documentation; ensure completeness and secure storage.
- Triage practical queries, escalate clinical matters appropriately, and follow up promptly.
- Gather and respond to client feedback; support a culturally safe, inclusive experience.

ZANDA (Clinical Management System) Operations




- Maintain accurate client records, referrals, service agreements, case note, and document templates.
- Create and manage clinician calendars; ensure sessions and case notes are completed appropriately.
- Uphold data security, privacy, and retention standards.

Clinician Management & Practice Operations
- Build efficient clinician schedules aligned with client demand and funding constraints.
- Monitor did-not-attends, late cancellations, and rebooking to support caseload stability.
- Support stock management, room readiness, and general office coordination.

Required Skills & Experience
- Prior experience in allied health, disability services, or community services administration.
- Confident working with a clinical/practice management system (ZANDA experience highly regarded; similar systems acceptable).
- Demonstrated knowledge of NDIS funding categories, service agreements, and billing processes.
- Strong interpersonal skills with a calm, solutions-focused approach.
- Excellent attention to detail, numeracy, and record-keeping.

How to Apply

**Job Type**: Part-time

Pay: Up to $70,000.00 per year

Expected hours: 25 - 30 per week

Work Location: In person

Apply on Kit Job: kitjobau.com/job/3z8mcq

📌 Administrator (Panania)
🏢 see you thru
📍 Panania