Apply on Kit Job: kitjobau.com/job/3vw4ch

Happytel Retail Group is seeking a driven and experienced Retail Manager to lead operations across our Marion 1 & 2 stores in SA and drive sales growth while delivering exceptional customer service. This role requires solid leadership, retail management experience, and high-level repair skills.

Locations

Marion 1: K111 Westfield, Marion 297 Diagonal Rd, Oaklands Park SA 5046

Marion 2: K214 Westfield Marion 297 Diagonal Road, Oaklands Park SA 5046

Key Duties & Responsibilities

Revenue Management

- Achieve and exceed sales, gross profit, and KPI targets.

- Monitor sales performance, analyze data, and identify opportunities.

Customer Service

- Deliver outstanding customer service, handling complaints promptly and professionally.

- Develop and implement strategies to enhance customer satisfaction and loyalty.

Inventory & Stock Management

- Ensure optimal stock levels and oversee product ordering and returns.

- Conduct regular stock checks, minimize shrinkage,



and maintain secure stock management.

Staff Management

- Recruit, train, supervise, and motivate staff across multiple stores.

- Delegate tasks, manage rosters, monitor attendance, and conduct performance reviews.

Visual Merchandising

- Maintain product presentation and signage compliance.

Financial Management

- Manage wage budgets and monitor store expenses.

Compliance & Operations

- Ensure compliance with company policies, procedures, and regulations.

- Maintain store security and workplace safety.

Requirements

- Minimum 1 year of Retail Manager experience in a similar field.

- Proven track record in sales and team leadership.

- Strong repair skills and experience in mobile phone and tablet repairs is essential for this role.

- Excellent communication, problem-solving, and organizational skills.

Apply on Kit Job: kitjobau.com/job/3vw4ch

📌 Retail Manager (Oaklands Park)
🏢 Happytel Retail Group
📍 Oaklands Park