This is us:
At Daimler Truck Financial Services, we are an integral part of Daimler Truck AG and we support the sale of trucks and buses worldwide as well as the implementation of new technologies for sustainable, autonomous and safer transport. We are one of the largest financial service providers for commercial vehicles in the world with around 1.900 employees in 20 markets and a contract portfolio of around 30 billion euros.
Daimler Truck Financial Services Australia is an integral part of our global network, with our headquarters located in Mulgrave. We provide exceptional service to customers across Australia and New Zealand. Our company thrives on values such as trust, authenticity, respect, and integrity, and our culture is shaped by the strong principles and dedication of our employees.
Your impact and responsibilities:
Daimler Truck Financial Services has a recent and exciting position as the Resale Operations Specialist to join its Operations team at our Head Office in Mulgrave. This sales and administration role will be a key link leading collaboration between our direct customers, dealer network, auction house and other key internal and external stakeholders. Responsible for co-ordinating all returning Guaranteed Buy Back contracts in line with our Customer Journey, reselling the returned trucks and closing contracts - this role encompasses high-level sales coordination, negotiation and strategic decision-making to drive efficient asset management, optimise outcomes and elevate our customer experience.
- Reporting to the Operations Manager, you will play a key role in driving sales performance and maximising revenue opportunities.
The key responsibilities will be:
- Monitor monthly auction results and work closely with auction houses to achieve optimal sale pricesAssess dealer offers and negotiate to secure the most profitable outcomes-
Prepare and distribute weekly dealer sales catalogues, ensuring accurate and appealing presentation of available stock-
Conduct market research to determine valuations, set competitive reserves, and coordinate stock transport for auction readiness-
Support customer and dealer inquiries related to Guaranteed Buy Back, ensuring clarity and satisfaction-
Monitor assets nearing lease maturity and coordinate timely customer returns-
Invoice and collect charges for unfair wear and tear, safeguarding profitability-
Provide early termination quotes to support proactive customer engagement-
Check weekly stock inventory against the repossessed asset register for accuracy-
Collaborate with Collections to process and monitor repossessions efficiently-
Cross-train with broader teams to assist during peak periods-
Actively participate in team meetings, initiatives, and relevant projects-
Deliver a world-class customer support experience at every interactionJob number: 6408 Publication period: 01/16/2026 - 01/28/2026 Location: Mulgrave/Melbourne Organization: Daimler Truck Financial Services Australia Pty Ltd Job Category: Others Working hours: Full time Benefits Events for employees Barrier-free workplace Internet Connection Near-site Childcare Flexitime possible Mobile Phone possible Health Benefits Company car possible Home Office possible Coaching Parking To Location: Mulgrave, Daimler Truck Financial Services Australia Pty Ltd Contact