About the role

This is not your typical real estate support role.

We're looking for a sharp, highly organised Operations Manager to work alongside one of our top-performing agents at Harcourts Pinnacle in Aspley. Your job is to run everything behind the scenes so our agent can move seamlessly from prospecting to appraisals to contract negotiations with the confidence of knowing every detail has been handled and every client is well looked after.

You'll be client-facing, campaign-involved, and genuinely integral to how this team operates. If you thrive on keeping things running smoothly, take pride in making others look good, and love the pace of a busy real estate environment this role was written for you.

What you'll be doing

- Attending and running Saturday open homes, representing the team on the ground

- Managing vendor and buyer communication, enquiries, and follow-ups

- Preparing listing presentations, CMAs, and marketing materials ahead of appraisals

- Booking and confirming client appointments, inspections, and valuations

- Tracking contracts and coordinating with solicitors and other parties through to settlement

- Maintaining accurate records in Rex CRM across all active listings and contacts

- Managing the agent's diary and ensuring everything is prepped before each appointment

- Handling calls and correspondence on the agent's behalf

What we're looking for

- Outstanding communication skills: Confident and skilled with clients face-to-face, on the phone, and in writing

- Highly organized with exceptional attention to detail

- Proactive: You anticipate what's needed and act without being asked

- Experience in real estate, sales support, or a client-facing coordination role (preferred)

- Familiarity with Rex CRM or similar platforms is an advantage





- Current Queensland real estate certificate or registration (or willingness to obtain)

- A genuine team player who finds satisfaction in enabling others to succeed

Working arrangements

This role is full time and includes Saturday open homes each week. In return, you'll receive a weekday off, giving you a consistent five-day working week.

About Harcourts Pinnacle

Harcourts Pinnacle is one of Brisbane's leading real estate agencies, with residential and commercial offices in Aspley and Strathpine. We're a team of around 70 people who take pride in delivering an outstanding experience for every client and in supporting each other to do our best work.

We invest in our people from day one. Our structured onboarding programme is designed to help new team members understand our culture, connect with the business, and hit the ground running, a program recently recognized as a finalist for the REB Awards 2026 HR Innovator of the Year: Best Onboarding Program or Initiative. Beyond onboarding, our social and fundraising team keeps the culture alive with monthly events that bring the wider team together.

Our results speak for themselves:

- Harcourts QLD Annual Awards 2026 - 1st Place, Top NAI Office Revenue

- Harcourts Australia Annual Awards 2024 - 1st Place, Property Management Excellence

- Harcourts International Annual Awards 2024 - 16th Office globally out of 900

- Harcourts Australia Annual Awards 2024 - 8th Office nationally out of 400

To apply

Send your résumé and a brief cover letter to me•@harcourtspinnacle.com.au or apply via SEEK. For a confidential chat, call Meg Lundberg on 04•• ••• 544.

Harcourts Pinnacle

(07) •••• •666

1331 Gympie Rd, Aspley QLD 4034
3/486 Gympie Rd, Strathpine QLD 4500

📌 Operations Manager to High Performing Agent (Aspley) (Albany Creek)
🏢 Harcourts Pinnacle - Aspley
📍 Albany Creek