Contract Type - Full Time Fixed Term until 30 June 2027 (with possible extension)

Employment Base - Edmonton, QLD

There is a genuine occupational requirement that the incumbent be of Aboriginal and/or Torres Strait Islander decent under section 25 of the Anti-Discrimination Act 1991.

About us

Mookai Rosie Bi-Bayan, founded in the 1980s by Rose Richards ('Aunty Rosie'), is a leading health service provider dedicated to improving the health and well-being of Aboriginal and Torres Strait Islander people from Cape York, NPA and Torres Strait Islander communities while in Cairns. Our Health Accommodation center is a welcoming and supportive accommodation facility for Aboriginal and Torres Strait Islander women and children who are in Cairns for medical treatment. The facility can house up to 24 women and 12 children, providing a safe and comfortable environment.

About the role

The Business Support Officer is responsible for providing professional, culturally safe front‑of‑house and administrative support that ensures productive service delivery, positive client experiences, and effective organisational operations, while also supporting executive, health, and program functions as required.

Candidate selection criteria

- Certificate III in Business Administration or equivalent experience.

- Minimum two (2) years’ experience in a receptionist, administrative,



executive support or similar role within a fast‑paced office environment.

- Intermediate knowledge in Microsoft Office Suite (Word, Excel, PowerPoint, Teams).

- Strong organisational and time‑management skills, with the ability to prioritise workloads and manage interruptions effectively.

- High level of written and verbal communication skills, including professional telephone and face‑to‑face communication.

- Experience working as part of a team, contributing to group efforts and supporting colleagues in achieving common goals.

- Demonstrated oral and written communication and numeracy skills.

- Have strong stakeholder engagement skills and a demonstrated ability to work collaboratively with a range of people.

- Current Working with Children Check (Blue Card)

- Current Queensland Drivers Licence.

Your benefits

- Work hours - Monday to Friday: 8.30am to 4.30pm

- Rewarding salary range: $70,000 - $75,000 (depending on qualifications, experience and knowledge/skills)

- Salary sacrifice of up to $15,900

- 12% superannuation contributions

- 4 weeks annual leave and 17.5% leave loading

- 12 personal leave days per annum

- Build valuable and long-lasting connections with stakeholders from regional and remote Queensland.

Applications close Sunday, 21 June 2026

For more information about this position, please contact Human Resources via 07 4081 7*** or ****@mookairosie.org.au.

📌 Business Support Officer (Receptionist) (Cairns)
🏢 Mookai Rosie Bi-Bayan
📍 Cairns