Customer Service & Order Coordinator (Moorebank)

Customer Service & Order Coordinator (Moorebank)

17 May
|
Sperling Enterprises
|
Moorebank

17 May

Sperling Enterprises

Moorebank

Work Close to Home – Flexible Hours Available for the Right Person

Are you looking for a stable, supportive role with a friendly team where your organisation skills and attention to detail are genuinely valued?

Sperling Enterprises is a well-established Australian business supplying high-quality automotive accessories retailers, fleets, dealerships, and commercial vehicle businesses across Australia.

We are seeking a reliable and detail-focused Customer Service & Order Coordinator to join our Moorebank team.

This role is ideal for someone with previous administration, customer service, sales support, or order processing experience who enjoys a mix of customer interaction and structured administrative work with a high attention to detail.

It could suit someone returning to the workforce who is looking for a professional, supportive environment close to home.

Why This Role Stands Out

- Moorebank location – avoid CBD commuting

- Save time and money on travel costs

- Flexible start and finish times available for the right candidate

- Friendly, family-run business

- Supportive team environment

- Stable full-time role

- Variety in your day with both customer interaction and administration

- Opportunity to grow with the business over time

About the Role

This is primarily a customer service and order management position, supporting our B2B customers, including fleet companies, dealerships, and commercial vehicle businesses.

You will manage customer enquiries, prepare quotes, process orders, coordinate follow-up, and ensure orders are accurate from start to finish.

Our products can involve customised configurations, pricing structures, and detailed order requirements, so strong attention to detail and the ability to stay organised are extremely key.

The role includes a blend of:

- Customer service

- Account support

- Order processing

- Quote preparation

- CRM updates

- General administration





- Some sales support and customer follow-up

This is not a high-pressure sales role. It is more suited to someone who enjoys building relationships, helping customers, and keeping things organised and running smoothly.

Key Responsibilities

- Respond to customer enquiries via phone and email

- Prepare quotes and process customer orders

- Manage orders from quote through to delivery

- Maintain accurate customer and order records

- Coordinate with internal departments to ensure smooth order fulfilment

- Assist customers with product information and recommendations

- Support existing customer accounts with professional follow-up

- Maintain strong attention to detail across pricing and product configurations

- Assist with CRM management and administration tasks

What We’re Looking For

- Previous experience in customer service, administration, sales support, or order processing

- Strong attention to detail and accuracy

- Confident and professional phone manner

- Good computer skills including Microsoft Office

- Organised and able to manage multiple tasks

- Positive attitude and willingness to learn

- Ability to work both independently and within a team

Highly Regarded (But Not Essential)

- Experience with HubSpot, CRM systems, or ERP systems

- Automotive, fleet, dealership, or vehicle accessory industry exposure

- Experience with quoting or customised products

- Previous B2B customer service experience

We are happy to train the right person with the right attitude.

About Us

Sperling Enterprises is a growing Australian business known for quality products, reliable service, and long-standing customer relationships.

We pride ourselves on maintaining a supportive and down-to-earth team culture where people are respected, trusted, and encouraged to contribute.

Apply Now

If you enjoy organised work, helping customers, and being part of a supportive team environment, we’d love to hear from you.

📌 Customer Service & Order Coordinator (Moorebank)
🏢 Sperling Enterprises
📍 Moorebank

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