Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview See yourself in our team We are seeking a Senior IT Project Manager to support and enable the successful execution projects. This is a permanent position, working under the direction of the Head of PMO to appropriately scope, plan and execute projects and initiatives using internal resources and 3rd party vendors to achieve agreed outcomes. The Senior IT Project Manager is a key liaison with both clients and internal customers to deliver on approved initiatives and projects varying in size and complexity. This role may see you working with stakeholders to understand business needs, obtain, analyse, communicate and validate requirements for business change to inform required solutions. How you'll make an impact On a day to day basis you will: Represent Gallagher Bassett, acting as the main point of contact with Clients for project deliverables Build strong relationships through engagement with business stakeholders, colleagues, other project managers and other key stakeholders across all stages of the project Work collaboratively with all stakeholders to facilitate and positively influence solution development and operational support Facilitate workshops and requirements gathering meetings Working with the Internal customers and stakeholders to support change initiatives, appropriately challenging decisions and risks to outcomes of project deliverables Scope initial deliverables of project by co-ordinating internal teams and experts Analyse prior similar project and initiatives to ensure lessons learned are applied to future work Present project plans, progress, budget tracking, analysis,



and outcomes succinctly and transparently and be comfortable altering your plan to reach revised timelines or goals Hold activity owners accountable for their deliverables Track the progress of deliverables and be comfortable highlighting key risks and the mitigation of these risks with the activity owners Create mechanisms to measure the value delivered back into the Gallagher Bassett business Sustain any improvements or program changes made over time, ensuring that changes implemented are imbedded and understood within the business; About you We are interested in hearing from people who have: Strong demonstrated IT Project Management experience Proven skills in delivering operational or incremental systems of work improvement initiatives using Agile, Prince2, CAPM, PMP, or similar principles Eligible for Australian Government Security Vetting Agency (AGSVA) Baseline Security Clearance Advanced facilitation and workshop skills Change management experience Demonstrated ability to manage client and internal relationships and corresponding timelines within each, where project ownership may be joint/shared Excellent planning, prioritisation and analytical ability Excellent written and verbal communication, negotiation and influencing skills The ability to work in a fast-paced environment Why Gallagher Bassett? At Gallagher Bassett, we pride ourselves on fostering a supportive and inclusive workplace culture. We offer: Attractive remuneration packaging & flexible work arrangements including flexible hybrid/Work from Home options Opportunities for career growth and professional development A collaborative environment where your contributions are valued Paid Parental Leave, Reproductive leave, birthday leave, volunteer days and purchased lifestyle leave packages Collaborative working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs including our ‘Fitness Passport’ Staff benefits accessible via our Rewards Gateway, including retail discounts and more! How to Apply If you are ready to take on this exciting opportunity and make a meaningful impact, we would love to hear from you! Click on Apply for this Job to submit your application to our hiring team. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability,



unless the accommodation would impose an undue hardship on the operation of our business. Agency candidates will not be considered for this position. You must have the right to live and work within Australia to be considered for this opportunity. Apply now and join a team that makes a difference! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of advantages. Below are the minimum core perks you’ll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers! And more We value inclusion and diversity Inclusion and diversity (I&D;) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment chance will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

📌 Senior it project manager (Australia)
🏢 Gallagher Bassett
📍 Australia