Apply on Kit Job: kitjobau.com/job/3ls91p

Your Organisation

You’ll be the friendly first point of contact across phone, email and chat - answering questions, resolving issues and keeping customers coming back.

This privately owned manufacturer within the residential and commercial building sector is growing. With over 150 staff nationally, this is a excellent opportunity for for someone to join an expanding team!

Due to a period growth, they require some temporary assistance to with the workload whilst they recruit the permanent positions. This is an opportunity for you to showcase your skills to be considered for the permanent roles.

What you’ll do:

- Liaise with suppliers in relation to purchase orders and deliveries
- Raise purchase orders and quotes using multiple CRM systems
- Deliver high-quality service to customers via phone and email
- Resolve and escalate customer issues quickly and effectively
- Keep customer and order records accurate and up to date
- Collaborate with other departments to deliver service to customers

What you’ll bring:

- Proven customer service experience in a high volume environment
- Excellent communication, problem-solving and time-management skills
- Confidence using internal systems and customer service tools
- You will have a natural sense of urgency and the ability to manage multiple systems and tasks
- A proactive, customer-first mindset and a knack for teamwork
- Experience working in a manufacturing environment will be highly regarded

What's in it for you?

- Immediate start
- Parking on site
- Modern offices




- Potential for a permanent opportunity for the right person
- Join a growing organisation with a collaborative leadership team

As this role is for an immediate start, you must be ready to start on Monday May 11th onwards and commit for a minimum of 4 weeks initially.

Note: 0wn reliable vehicle required to get to their offices in Richlands as there is no public transport to their location.

Apply Now

This exciting opportunity suits an exceptional operator who can calmly manage peak periods and deliver exceptional customer service.

To be considered for this challenging role, please submit your resume for consideration with a one paragraph cover letter with the reference BUILDING SERVICES 1445207 to confirm you have reviewed the requirements above.

Every application we receive is read by a real recruiter who understands the role, the client, and your career journey. No bots, just people who care.

#SCR-robyn-danby

Learn more about Woodforde Group and how we can help you:
https://woodfordegroup.com.au/

At Woodforde Group we support and celebrate diversity and do not discriminate. We are for all people, regardless of difference, and know that the more inclusive we are the stronger our work culture and the better our service delivery will be. All employment is decided on the basis of qualifications, experience, merit and business needs. We encourage people of all ages, backgrounds, orientations and walks of life to apply and feel comfortable in their own skin.

Apply on Kit Job: kitjobau.com/job/3ls91p

📌 Customer Experience Specialist (Richlands)
🏢 Woodforde Group
📍 Richlands