Apply on Kit Job: kitjobau.com/job/3e2nrp

This is a Retail Store Manager - Townsville role with Oscar Wylee based in Townsville City, QLD, AU
== Oscar Wylee ==

Role Seniority - mid level

More about the Retail Store Manager - Townsville role at Oscar Wylee

As Store Manager for Oscar Wylee in Townsville Shopping Centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

Key Responsibilities:

- Oversee store operations, compliance, and performance standards

- Support your team to reach performance goals through genuine customer care, not pushy sales tactics.

- Manage rosters, budgets, and labour efficiency

- Provide hands-on support in-store, assisting with sales, service, and patient care

- Partner with Optometrists to ensure every customer receives an exceptional experience

About You:
- Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)

- Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.

- A passion for delivering great customer experiences

- A keen interest in developing your skills in decision-making, coaching, and team culture

- No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Earnings:

The on target earnings for Store Manager up to $71,236 is comprised of:

A base salary up to $70,000 plus superannuation.

Commission earnings at approximately $6,236

Perks:





- Get a free pair of prescription glasses every six months

- Treat your loved ones to Family & Friends discounts twice a year!

- Work in our beautiful store located in Stockland Townsville Shopping Centre, conveniently positioned next door to Michael Hill Jeweller and close to Woolworths. With over 3,000 parking spaces available and easy access via bus services through the Translink Townsville Network, commuting to work is simple. Check out our store page here! Click here to view our Townsville Store !

- Flexible rosters for the perfect work-life balance, with each Sunday and Monday RDO

- Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates

- Career growth opportunities beyond retail - from area management, operations, or optometry

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Townsville store sits within the largest shopping centre in Townsville, offering more than 200 retail, dining and entertainment options. After work,



explore nearby attractions such as the Ross River, Castle Hill, the Townsville Botanical Gardens, or enjoy the scenic beachfront along The Strand.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

Apply Now

Ready to take the next step in your retail leadership career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning current things all the time and the Oscar Wylee team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

- Overseeing store operations
- Supporting team performance
- Managing budgets and rosters

Key Strengths

- ‍ Leadership experience
- Customer experience focus
- Team development
- Retail performance management
- Optical retail knowledge
- Communication tools proficiency

A Final Note: This is a role with Oscar Wylee not with Hatch.

Apply on Kit Job: kitjobau.com/job/3e2nrp

📌 Retail Store Manager - Townsville
🏢 Oscar Wylee
📍 Townsville