Position Purpose

The HR Coordinator plays a pivotal role in delivering consistent, timely and compassionate Human Resources support across City Fertility’s national network. As a key first‑line contact for HR enquiries, you provide clear, respectful and solutions‑focused guidance that underpins our commitment to high‑quality patient care. Working closely with the People & Culture team, you will coordinate recruitment processes, onboarding logistics, HRIS data integrity, compliance tracking and a wide range of HR administration. Every aspect of your work supports our people, who, in turn, support patients through one of the most significant journeys of their lives.

Key Responsibilities

- Manage the HR inbox with a 24‑hour SLA, delivering timely, respectful and accurate responses aligned with SOPs
- Coordinate end‑to‑end recruitment logistics, including advertising, scheduling, screening, compliance and candidate experience
- Prepare employment contracts, variations and onboarding documentation with accuracy and compliance
- Maintain HRIS data integrity, process updates and support upcoming system transitions
- Track probation, visa, compliance and working rights documentation, ensuring secure and auditable records
- Coordinate Day One onboarding readiness including systems, documentation and communication with hiring managers
- Support WHS and Return‑to‑Work administrative processes
- Provide administrative support for learning and development, including enrolments, reporting and records
- Prepare routine HR correspondence, reports and dashboards
- Maintain organised and compliant digital employee files
- Support cyclical HR activities including performance reviews, remuneration and workforce surveys
- Build positive, values‑aligned relationships with employees and managers
- Contribute to continuous improvement initiatives that enhance HR service delivery and employee experience
- Model City Fertility’s organisational values in all interactions





What We Are Looking For

- Demonstrated experience providing HR coordination support, including shared inbox management and recruitment/onboarding administration
- Understanding of Australian employment, privacy and compliance requirements, applying sound judgment and confidentiality
- Robust attention to detail, organisation and task management skills in a fast‑paced, service‑oriented environment
- Well‑developed written and verbal communication skills, with the ability to build respectful and professional relationships
- Relevant qualifications in Human Resources, Business or equivalent experience within a regulated environment

Why Join Us?

At City Fertility, You Will Join a Progressive, People‑centred Organisation That Values Compassion, Quality, Collaboration And Meaningful Impact. We Offer

- A supportive team committed to your growth and wellbeing
- Opportunities to develop your HR career in a national healthcare organisation
- A culture that celebrates diversity, inclusion and respectful communication
- Access to global expertise through the CHA IVF network
- The chance to make an impact by supporting teams who help families achieve their dream of parenthood

Ready to Make a Difference?

If you are passionate about delivering high quality HR support and want to be part of an organisation that truly changes lives, we would love to hear from you. Click Apply and submit your resume and cover letter (including contact details for two referees) today. You can also explore all opportunities with us here: For further information, please contact for a confidential discussion. Applications will be reviewed as received.

# City Fertility is an equal opportunity employer committed to inclusion and diversity. We welcome applicants from all backgrounds and experiences. # Applicants must be legally entitled to work in Australia. Successful candidates may be required to provide proof of immunisations and vaccinations in accordance with role requirements.

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📌 HR Coordinator (Brisbane City)
🏢 City Fertility
📍 Brisbane City