About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Number Of Positions Available
1

Case Manager – Women’s Supported Accommodation

Classification: SCHADS Crisis Level 2 / Social Level 4

Location: Spring Hill, Brisbane

Employment Type: Casual – must be able to cover shifts for staff on leave and backfill shifts when required

About The Role

Join our team and make a meaningful difference in the lives of women experiencing homelessness. As a Case Manager, you’ll provide person‑centred, trauma‑informed support within our Temporary Supported Accommodation service, working across both residential and community settings.

You’ll collaborate with a dedicated multidisciplinary team to help women build safety, stability and independence, while delivering services that align with national and state strategies and The Salvation Army’s Model of Care.

How You Will Make An Impact

- Build genuine, trusting relationships that empower women to make their own choices and stay actively involved in their journey
- Provide flexible, person‑centred case management tailored to each woman’s needs
- Complete thorough assessments to understand risks, strengths and support needs




- Continue reassessing needs and progress from intake through to exit
- Work alongside women to develop practical, personalised case plans with clear goals and pathways
- Put case plans into action with the woman’s full involvement
- Connect women with the right services, supports and community networks
- Advocate when needed to ensure access to appropriate supports

What You Will Bring

- A qualification in Social Work, Welfare, Community Development or a related field, or solid sector experience supported by relevant professional development
- Experience in social services, particularly in assessment and case management
- Experience in the Homelessness Sector and an interest in supporting women
- Ability to work shiftwork, including early mornings, evenings, weekends and public holidays
- Current QLD Working with Children Check (role includes supporting young people and families)
- Current Driver’s Licence
- First Aid Certificate (if required on roster)

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Flexible working arrangements.
- Access to EAP and health & wellness initiatives




- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

How To Apply

Are you ready to be a part of our mission to end homelessness? Please submit your resume and a compelling cover letter explaining your passion for this work and your relevant experience. We look forward to hearing from you and discussing how you can contribute to our team.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

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📌 Case Manager (Brisbane City)
🏢 The Salvation Army Australia
📍 Brisbane City