Job Description

At Cuscal, we’re not just shaping the future of payments — we’re pioneering it. From launching Australia’s first ATM to becoming the first certified NPP PayTo Payer and Initiator in 2022, we’ve spent over 60 years building solutions that millions of Australians rely on every day.

Now, we’re preparing for what’s next, and we want you to be part of it. Join us as an AI Governance Lead and help us deliver ground‑breaking solutions that push the boundaries of what’s possible.

Your Opportunity

We’re looking for an AI Governance Lead to join our Artificial Intelligence team. In this role, you’ll leverage your technical skills to develop, maintain, and support innovative solutions that solve real‑world challenges in the payments industry. From designing and building scalable systems to ensuring seamless integration with key technologies, your work will directly impact millions of users.

Key Responsibilities

- Helping the organization use AI safely, responsibly, and compliantly.
- Enable AI delivery while managing risk and regulatory expectations.
- Establishing, embedding, and uplifting Cuscal’s enterprise-wide AI governance, responsible AI practices, and AI risk management frameworks.
- Ensuring AI governance is effectively managed and monitored across Cuscal.
- Drive all initiatives through AI governance policies, standards & guidelines.
- Ensuring AI risks are effectively identified, assessed, managed, and monitored across Cuscal.

Qualifications

To succeed in this role, you’ll have:

- Deep understanding of global AI regulations & standards at practical level
- Solid governance, risk & compliance expertise
- Technical literacy to oversee AI systems
- Ethical AI leadership and responsible data‑use fluency
- Strategic leadership and business alignment skills
- Curiosity and desire to continuously learn





You’ll stand out from the crowd if you have some of the following:

- Background in risk, compliance, data, technology, or AI
- Risk Frameworks: Strong knowledge of risk management and IT frameworks and standards such as ITIL, ISO 27001, NIST, COBIT, and relevant APRA guidelines (CPS234, CPG235, CPS230, CPS220)

Additional Information

Why Cuscal?

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. Here, you’ll deliver or support interesting, ground‑breaking work that has real impact on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams and build an impressive, fulfilling career that continues to grow.

You’ll also enjoy a range of benefits, including:

- Work in a hybrid model that supports your lifestyle and goals.
- We celebrate success: Our IGNITE program recognises individual and team achievements.
- Wellbeing focus: We support your physical, mental, and financial health with holistic initiatives and access to discounts via ‘Cuscal Advantage.

Join us and reimagine the future

If this role excites you, we’d love to explore your potential and vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait—apply now.

Apply Now

For further information about this role please contact

Equal Prospect Employer

Cuscal is an equal‑opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier‑free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.

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📌 AI Governance Lead (City of Sydney)
🏢 Cuscal
📍 City of Sydney