Coordinate the outdoor village operations of Mount Hotham Alpine Resort, in this hands on role, both day and night.

The Opportunity

The Resort Operations Senior Officer is responsible for the coordination of outdoor village operations, overseeing the day-to-day delivery of traffic control and carparking services, chain fitting bay, village bus stops, snow play areas and village set up and pack down operations.

Responsibilities

- Support and coordinate the delivery of resort outdoor operations under the direction of the Resort Operations Supervisor.
- Manage traffic flow, vehicle access, parking set up and allocations, and support during emergency situations.
- Coordinate chain fitting bays on the Great Alpine Road, working closely with contractors and the Resort Operations Supervisor.
- Manage crowd safety and pedestrian movement to ensure safe visitor flow.
- Provide leadership and direction to Visitor Operations Attendants, including rostering, training and daily instruction.
- Provide accurate information and guidance to visitors regarding parking, access requirements, general operations and resort services.
- Monitor compliance and assist with reporting, logs and documentation.
- Contribute to a positive and protected workplace culture, by demonstrating respect, implementing and supporting safe work practices, and a focus on continuous improvement.
- Work closely and collaboratively with other departments including Visitor Experience, Ski Patrol and the wider Resort Operations Team.
- Day, afternoon and night shifts required.





This is an on-site seasonal role at Mount Hotham Alpine Resort where you will get to enjoy spectacular views and the unique alpine environment every day, including the challenges this brings. Become part of a team that supports the daily operations and functionality of Mount Hotham during winter.

Key Selection Criteria

- Demonstrated experience in parking, traffic management or outdoor operational environments.
- Be able to work in a highly physical role in extreme weather conditions.
- White Card (Work Safely in Construction Industry) (favourable).
- Traffic Management or Control accreditation (desirable).
- Demonstrated customer service experience
- Flexibility and adaptability: respond to changing conditions, priorities, operational requirements efficiently and effectively.
- Work Collaboratively with the wider team, contractors and stakeholders.

Requirements

- Have full Australian working rights.
- Currently hold or be willing to obtain a Victorian Working with Children Check – Employee type.
- Have a current, unrestricted Australian Driver’s Licence.
- Satisfactorily pass a police check and random drug & alcohol tests.

Location

Mount Hotham Alpine Resort, Victoria

Salary Range

$35.47 - $39.19 per hour, plus casual loading + superannuation

Contract Term

Casual, seasonal.

Contact

For more information including a copy of the position description please contact

How to Apply

Click on "Apply" and upload your resume, and cover letter addressing the key selection criteria.

Close Date

Sunday April 4th, 2026

Equal Opportunity Statement

Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.

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📌 Resort Operations Senior Officer (Victoria)
🏢 Alpine Resorts
📍 Victoria