Position Description

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress‑free and enjoyable journeys.

Key Responsibilities

- Respond to client inquiries via email, phone, and messaging systems

- Process itinerary changes, cancellations, and special travel accommodations

- Provide accurate guidance on travel requirements and agency policies

- Conduct proactive check‑ins with clients ahead of travel dates

- Efficiently manage and resolve customer concerns with professionalism

Ideal Candidate Profile

- Customer‑first mindset with strong communication skills





- Experience in customer support, hospitality, or tourism preferred

- Reliable, organized, and capable of multitasking

- Comfortable navigating online systems and digital booking tools

- Passionate about travel and delivering excellent service

Perks & Advantages

- Work‑from‑home flexibility

- Flexible hours

- Training and mentorship

- Growth opportunities within a growing travel company

- Access to industry discounts and travel perks

- Positive and team‑oriented culture

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📌 Remote Travel Assistance Coordinator (Melbourne)
🏢 Live the Dash Travel
📍 Melbourne