Showroom Administrator - Various showrooms (Melbourne)

Showroom Administrator - Various showrooms (Melbourne)

This is a Showroom Administrator - Various showrooms role with e&s; based in Melbourne, VIC, AU
== e&s; ==

Role Seniority - junior

More about the Showroom Administrator - Various showrooms role at e&s;

For over 60 years, we’ve been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s; for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first.

We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia’s leading retail groups. If you love retail as much as we do, we’re excited to hear from you.

The Prospect

As a Showroom Administrator, you’ll be the welcoming face of a variety of showrooms (predominately in south-east Melbourne), supporting customers and the team through a mix of customer service and administration. Every day will bring something different, from greeting customers to managing vital behind-the-scenes processes that keep our showroom running smoothly. This role is permanent full-time and at various showrooms depending on rostering needs (eg one week you may be scheduled at Prahran and the next Moorabbin). Weekend work is a part of this role. Rosters are provided in advance so you always know where you will be working.

What You’ll Be Doing

Greeting and assisting customers in person and over the phone Processing payments, banking, reconciliations, and data entry Coordinating deliveries and providing after-sales support Assisting the team with general showroom administration Helping create a seamless and professional customer experience

What we’re looking for

Previous experience in customer service or administration (retail, hospitality, travel, contact centre,



or sales experience welcomed) Excellent communication skills—both written and verbal Strong organisational skills with the ability to multitask in a busy environment A collaborative team player with a positive, proactive attitude Comfortable with basic computer skills and eager to learn

What we offer

Generous staff discounts on premium kitchen, bathroom, and laundry products 12 weeks of paid parental leave for all eligible employees Access to wellbeing programs and support through our Employee Assistance Program Invitations to supplier events and industry galas 5 weeks annual leave once you reach 5 years of service Comprehensive training and development to set you up for success Opportunities to grow your career—we love to promote from within

At e&s;, we’re passionate about creating exceptional experiences — for our customers and our people. If you’re a natural people-person who enjoys variety, organisation, and teamwork, this is the role for you.

e&s; is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. If you require any accommodation or want to find out more, please don’t hesitate to reach out to [email protected]

Please note that only shortlisted candidates will be contacted for an interview.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the e&s; team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

- Greeting customers
- Processing transactions
- Coordinating deliveries

Key Strengths

- Customer service experience
- ️ Communication skills
- Organisational skills
- Basic computer skills
- Team collaboration
- Adaptability

A Final Note: This is a role with e&s; not with Hatch.

📌 Showroom Administrator - Various showrooms (Melbourne)
🏢 Eands
📍 Melbourne