Auswide are built on strong values, community focus and genuine care for customers. We are seeking a Customer Banking Specialist to support our customers across both of our Rockhampton & Yeppoon branches. We can offer both part-time & full-time opportunities.

Key Responsibilities

- Deliver consistent, high‑quality customer service across all touchpoints
- Process customer transactions including deposits, withdrawals, account openings and closures
- Understand customer needs and discuss banking products and services that may be suitable
- Verify and update deposit and lending applications and complete processing accurately and on time
- Ensure compliance with banking policies, procedures and legislative requirements
- Act as a voice for the customer by identifying opportunities to improve the customer experience
- Work collaboratively within the team and assist with onboarding new team members

About You




- Robust communication skills with good attention to detail
- Experience in a customer facing role
- Good time management skills and the ability to prioritise tasks
- A willingness to learn, develop and take ownership of your performance
- Previous experience in banking, lending or financial services is advantageous but not essential.

What We Offer
- Ongoing training and support in a values‑driven organisation
- A collaborative and supportive team environment
- The opportunity to be part of a newly merged bank shaping the future of customer banking

Apply Now

If you’re looking to build a career in customer banking and want to join an organisation grounded in strong values and customer outcomes, please apply by Thursday 12th March 2026. For any questions, please reach out to [email protected].

📌 Customer Banking Specialist (Rockhampton)
🏢 MyState
📍 Rockhampton