Client Services Team Leader Admissions (Perth)

Client Services Team Leader Admissions (Perth)

Client Services Team Leader Admissions

Level 5, $105,167- $114,938pa, PSCSAA

Position number
10002751

Work Type:
Permanent - Full Time

Location:
Perth, however as we are a multi-campus institution you may be required to work from more than one campus

Closing Date:
2026-02-18 4:00 PM

Attachments:

- Client Services Team Leader Admissions - JDF

Permanent full-time opportunity!

About the role

The Client Services Team Leader Admissions is responsible for assisting the Manager, in the coordination of all course information relating to college delivery ensuring that information presented to the prospective student is accurate and timely. This role also provides leadership and support to the Admissions team to ensure consistent service delivery, effective workflow management and achievement of business outcomes across the Admissions function.

To be successful in this role you will bring strong admissions knowledge, sound judgement in complex decision-making, and the communication, stakeholder and analytical skills needed to support a team, manage competing priorities, and maintain high standards of accuracy.

- Key responsibilities include: Leading day‑to‑day admissions operations, managing multiple deadlines and guiding staff to achieve consistent, high‑quality outcomes.
- Providing clear, informed advice to internal and external stakeholders on admissions requirements, compliance expectations and priority matters.
- Reviewing and validating student applications using strong knowledge of admissions policies and assessment principles to ensure fair and effective decisions.
- Handling complex or escalated admissions issues, managing sensitive enquiries, and supporting the Manager with process reviews and resolution.
- Ensuring admissions and course‑related data is updated accurately across relevant systems and channels, meeting compliance and reporting requirements.




- Communicating effectively and contributing to collaborative practices and knowledge sharing across teams.

About the College

North Metropolitan TAFE is the established State Government provider of vocational education and training for the northern Perth region. Our mission is to nurture participation, productivity and aspirations for our learners, our industry and our community.

Our Values reflect our determination to ensure best practice and leadership across VET in pursuit of our vision of transforming lives; strengthening industry and community. We have 10 campuses across the northern suburbs that provide high quality training with over 400 courses across 48 industry areas.

At NMTAFE, we value and promote a diverse, inclusive and supportive environment. Applications from Aboriginal and Torres Strait Islanders, people with disabilities, youth, people of diverse sexual orientations and genders and people from culturally diverse backgrounds are welcomed and encouraged

Find out more by visiting our website: www.northmetrotafe.wa.edu.au.

Work Benefits

Our employees have access to a range of benefits including:

- Flexible working hours
- Four weeks annual leave and an option to accrue an additional two weeks leave each year
- Thirteen weeks paid long service leave after 7 years
- Paid parental leave – 18 weeks
- Salary packaging/sacrifice facility
- 12% employer superannuation contribution

For Further Job Related Information

Please contact Candice Baillie, Client Services Manager Perth (08) 9202 0410 or [email protected]

How to Apply





Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.

Advertised Reference Number: NMG016.26S

Applicants are required to apply online and need to submit:

- Current Resume including two professional referees
- A brief covering letter not exceeding two pages demonstrating your skills and experience against the requirements of the position as outlined in the attached JDF

To submit your application, please click on the Apply for Job button. If you are experiencing any technical difficulties, please contact Establishment and Recruitment on (08) 9203 3735.

Other Conditions and Eligibility

Eligibility for employment is subject to obtaining a satisfactory Department of Education Criminal Clearance. If this position involves contact with children, the recommended occupant will also be required to obtain a Working with Children (WWC) Card.

Over the next twelve (12) months; candidates found “Suitable” through this process may be offered appointment to similar & subsequent vacancies within the College, within other TAFE Colleges or across WA Government (subject to candidate permission being granted).

Should no suitable applicant be identified, or an offer declined, the panel may search for further applicants beyond the closing date.

To be eligible to apply, applicants must hold valid Australian work rights at the time of application. Permanent appointments require Australian citizenship or permanent residency, while fixed term and casual appointments require a valid working visa.

Please note, NM TAFE is unable to offer visa sponsorship.

Please note…

The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted.

Applications close Wednesday, 18 February 2026 at 4:00pm (WST).

📌 Client Services Team Leader Admissions (Perth)
🏢 North Metropolitan TAFE
📍 Perth