Senior Front Office(Reception) / Practice Manager/Treatment Coordinator, (Forest Hill)

Senior Front Office(Reception) / Practice Manager/Treatment Coordinator, (Forest Hill)

About the role

This exciting part-time role of Senior Front Office/Practice Manager/Treatment Coordinator at Brentford Cosmetic Dental in Forest Hill, Victoria offers the perfect opportunity to join a dynamic and passionate dental team. As an integral member of the practice, you will be responsible for ensuring the smooth running of the front office, managing day-to-day operations, and providing exceptional patient care.

What you'll be doing

- Oversee the daily front office operations, including scheduling appointments, managing patient records, and handling billing and insurance inquiries

- Act as the primary point of contact for patients, providing a warm and welcoming experience

- Coordinate and delegate tasks to the front office team, ensuring efficient workflow and high-quality service

- Assist in implementing and maintaining practice policies and procedures

- Collaborate with the dental team to facilitate patient communication, education, and treatment planning

- Contribute to the growth and development of the practice by identifying opportunities for improvement and implementing effective solutions

- Participate in team meetings and professional development activities to stay up-to-date with industry trends and best practices

What we're looking for

- Minimum 3 years of experience in a senior front office or practice management role within a dental practice

- Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, colleagues, and external stakeholders

- Strong organisational and multitasking abilities,



with a proven track record of managing a busy front office environment

- Proficient in dental practice management software, such as Dental4Windows or similar systems

- Thorough understanding of dental insurance policies, billing, and coding procedures

- Demonstrated leadership skills and the ability to effectively manage and motivate a team

- Commitment to continuing career development and a passion for providing exceptional patient care

- Currently we use Exact dental software and moving to Praktika Software, Experience with these software is essential.

What we offer

- Competitive remuneration and the opportunity to be part of a growing and successful dental practice

- Ongoing professional development and training opportunities to enhance your skills and knowledge

- A supportive and collaborative work environment with a focus on work-life balance

- Excellent career advancement prospects within the practice

- Access to employee health and wellbeing initiatives

About us

Brentford Cosmetic Dental is a leading dental practice in Forest Hill, Victoria, dedicated to providing exceptional patient-centred care. With a focus on the latest advancements in dental technology and a commitment to delivering outstanding results, we are passionate about transforming smiles and improving the oral health of our community. Join our team and be a part of our success story.

Apply now for this exciting opportunity to be the Senior Front Office/Practice Manager/Treatment Coordinator at Brentford Cosmetic Dental.

📌 Senior Front Office(Reception) / Practice Manager/Treatment Coordinator, (Forest Hill)
🏢 Brentford Cosmetic Dental
📍 Forest Hill