Full Time Dental Receptionist position (Chatswood)

Full Time Dental Receptionist position (Chatswood)

We are a growing dental team located in the heart of Chatswood, just steps from the Metro.
We're looking for a full time front desk superstar to join our warm, patient focused, and team oriented practice. This role is perfect for someone who thrives on organisation, meaningful connection, and collaborative teamwork built on trust and who takes pride in being the friendly, calm face that patients remember and rely on.

This is more than just a reception job. It is a role that rewards reliability, empathy, and initiative and you will be valued for the effort you place in.

What You’ll Be Doing

- Be the first point of connection for our patients. Greeting them by name and managing check-in/check-out with warmth and professionalism

- Confidently handle all front-desk communications — phone, text, email, and online bookings

- Coordinate the daily flow of appointments, recalls, cancellations, and lab deliveries to help keep everything running smoothly

- Process HICAPS, Medicare, and EFTPOS payments and manage daily banking with care and accuracy

- Keep patient records neat, updated, and ready for the team using D4W (or similar dental software)

- Be a valued member of our collaborative team, always ready to jump in and support others as needed

- Use the Blip app to log your hours and breaks (1 hour unpaid lunch break), with supported by team rotation

What We are Looking For

- Experience in dental reception or medical/dental customer service

- Clear communicator with a warm, confident phone manner and the ability to connect with people quickly

- Excellent attention to detail and ability to multitask under pressure





- Mandarin speaking highly preferred (many patients speak Mandarin)

- Warm, qualified, and patient first attitude

- Team first mindset is critical someone who supports others and stays positive

What You Can Grow Into

- Become a Treatment Coordinator or Practice Lead as your role evolves

- Learn new systems and support team operations beyond reception

- Be part of a clinic that recognises initiative, celebrates reliability, and invests in people who take ownership

What’s On Offer

- Full-time stability – 38 hours/week on a friendly Monday–Friday roster (occasional Saturdays optional if preferred)

- Easy commute – We are just 3 minutes from Chatswood Metro, so getting to work is quick and stress free

- Protected breaks – Enjoy a genuine 1 hour lunch break each day, with a team culture that makes sure you actually get it

- Great pay for great people – $29–$35/hr + super, depending on your skills and experience (aligned with Support Services Level 3–5)

- We notice when you care – Bonus incentives are considered for team members who consistently go above and beyond for patients and teammates

- A practice that’s got your back. Join a supportive, well-organised clinic with clear systems, kind colleagues, and leadership that values your growth

Why Join Us?

We are a modern dental clinic that truly cares — about our patients and each other. If you are someone who loves helping people, is highly organised, and wants to be part of a respectful and collaborative team, we’d love to hear from you.

How to Apply

Send your resume and a short cover letter to *************@gmail.com, or apply directly through Seek.

📌 Full Time Dental Receptionist position (Chatswood)
🏢 TranscenDental Chatswood
📍 Chatswood