01 Dec
South Western Sydney Local Health District
City of Campbelltown
Switchboard Operator (Telephonist Lvl 1) – Campbelltown and Camden Hospital - Perm FT/PT & Casual
2 days ago – Be among the first 25 applicants
- Employment Type: Permanent Full Time or Part Time and Casual, up to 38 hours per week
- Location: Campbelltown and Camden Hospitals
- Position Classification: Telephonist Level 1
- Remuneration: $29.83 - $33.67 per hour
- Requisition ID: REQ
- Application Close Date: 07/12/2025
- Interview Date Range: 10/12/2025 – 17/12/2025
- Contact Details: Darren Cunneen – |
About The Opportunity
South Western Sydney Local Health District is recruiting Switchboard Operators (Telephonist Level 1) to join the Security & Patient Services Department and provide a courteous, efficient communication service for Camden and Campbelltown Hospitals.
As a Switchboard Operator, you’ll be an integral part of the hospital’s 24/7 switch service, ensuring seamless connectivity and support for staff, patients, and visitors.
This is a dynamic, ever‑changing environment where you’ll utilise your customer service skills and contribute to the smooth operation of critical hospital services.
We offer permanent full‑time, part‑time, and casual positions with flexible working arrangements to suit your lifestyle.
Apply now via and take the next step in joining a professional team committed to excellence in healthcare.
What You'll Be Doing
The Switch Board Operator is responsible for providing a courteous and efficient communication service for Camden & Campbelltown Hospital.
This operator is an integral part of the switch service for Camden & Campbelltown Hospital, providing assistance 24 hours, 7 days a week.
Where You'll Be Working
Campbelltown and Camden Hospitals, part of the South Western Sydney Local Health District, work together to provide comprehensive healthcare services to the Macarthur region.
Campbelltown Hospital, a leading tertiary facility, offers a wide range of services including cardiology, maternity, palliative care,
respiratory medicine, emergency medicine, and aged‑care services.
It also features specialised Mental Health and Cancer facilities.
Camden Hospital complements these services by specialising in care for older persons with acute or chronic health conditions, including rehabilitation, palliative care, geriatric evaluation and management, and psychogeriatric care.
The hospitals share a close‑knit, community‑focused team dedicated to delivering safe, quality, and compassionate care.
The ongoing multi‑million dollar redevelopment at Campbelltown Hospital will further enhance its capabilities, introducing advanced equipment and amenities.
Together, these sister hospitals ensure that the diverse needs of the community are met with excellence and innovation in healthcare.
How To Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible.
View our application guide for information on how to respond to criteria and improve your application.
- Please outline your previous experience in a large‑scale Switchboard operation.
- Can you describe a time when you dealt with a distressed or upset patient or customer?
What steps did you take to manage the situation, and what was the outcome?
- The switchboard can be a busy and fast‑paced environment where teamwork is essential.
Can you give an example of how you worked as part of a team to manage a challenging situation or meet a tight deadline.
Need more information?
- Click here for the Position Description
- Find out more about applying for this position
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing.
Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHD's key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services.
Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential.
SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
Eligibility for Permanent Appointment
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
South Western Sydney Local Health District is proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support them.
Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQ+ community to apply.
South Western Sydney Local Health District is committed to driving a child safe culture that upholds children and young people’s rights.
We strive to ensure children and young people feel protected, supported and included in their care.
Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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📌 Switchboard Operator (Telephonist Lvl 1) – Campbelltown and Camden Hospital Perm FT/PT & Casual (City of Campbelltown)
🏢 South Western Sydney Local Health District
📍 City of Campbelltown
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