Assistant Operations Manager (Alexandria)

Assistant Operations Manager (Alexandria)

We are looking for an experienced Assistant Operations Manager to join our Sydney team. This role plays a crucial part in managing logistics, ensuring compliance with quality standards, and maintaining efficient warehouse operations in Australia and New Zealand. The ideal candidate will be a proactive leader with excellent problem-solving and communication skills, capable of driving operational excellence in our supply chain processes.

Key Responsibilities:

- Logistics Management: Liaise with forwarders for all incoming and outgoing shipments We are looking for an experienced Assistant Operations Manager to join our Sydney team. This role plays a crucial part in managing logistics, ensuring compliance with quality standards, and maintaining efficient warehouse operations in Australia and Current Zealand. The ideal candidate will be a proactive leader with excellent problem-solving and communication skills, capable of driving operational excellence in our supply chain processes.to ensure timely and cost-effective transportation.
- Cost Optimization: Obtain and negotiate the best quotes for imports, working to minimize transportation costs while ensuring service quality.
- Warehouse Coordination: Maintain regular communication with warehouses regarding incoming shipments and resolve any stock-related issues on a daily basis.
- Shipment Tracking: Maintain the Incoming Shipment Sheet and ensure all customer orders are dispatched promptly, following up on any outstanding orders daily.
- Account Reconciliation: Reconcile Expo accounts and stock levels for Australia and New Zealand to ensure accuracy.
- Quality Control: Address any Quality Control (QC) issues and update suppliers on changes to QC standards as required.
- Product Compliance: Organise testing of all electrical products in collaboration with EMC Technologies, ensuring all necessary paperwork is completed and registered with ERAC/ACMA.
- Testing Documentation: Update test reports on Amazon Vendor Central and provide regular updates to the head office regarding Australian and NZ standards.




- Inventory Management: Participate in stocktakes and organise weekly/fortnightly cycle counts for AU and NZ, ensuring accurate stock levels.
- Export Coordination: Oversee exports to NZ from Australia when required, including generating Sales Orders and Purchase Orders, preparing customs documents, and managing shipping and receival processes.
- Regulatory Reporting: Manage reporting to the Therapeutic Goods Administration (TGA) and address trade customer queries or problems.
- Stock Reconciliation: Conduct stock reconciliation in Netsuite, ensuring no discrepancies between warehouse stock on hand (SOH) and inventory records.
- Product Recalls: Organise product recalls when necessary, coordinating with the Australian Competition and Consumer Commission (ACCC).
- Stakeholder Communication: Facilitate fortnightly meetings with Amazon and liaise with warehouses to ensure supplier products meet appropriate labelling requirements.

Qualifications:
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field; relevant certifications in logistics or operations management preferred.
- Minimum of 3 years of experience in operations management or logistics, preferably in a retail or manufacturing environment.
- Proven track record in managing logistics, warehouse operations, and inventory control.
- Strong analytical skills and proficiency in inventory management systems (e.g., Netsuite) and standard reporting tools.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with internal teams and external suppliers.
- Strong problem solving abilities and the ability to handle multiple tasks in a fast-paced environment.
- Familiarity with TGA regulations and quality control processes is a plus.

What We Offer:
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and career advancement.
- A dynamic and inclusive work environment.

How to Apply:
Interested candidates are invited to submit their CV and a covering letter outlining their relevant experience and qualifications.

📌 Assistant Operations Manager (Alexandria)
🏢 Bloom & Grow
📍 Alexandria