28 Nov
Youi
Brisbane
Job no: 502478QLDOctJR
Work type: 38 HOUR WK - ROSTERED
Location: BRISBANE
Categories: Claims, Home Assessing
As a Home Assessor at Youi, you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers.
You will also cultivate and sustain solid relationships with both our customers and the repairer network, all while upholding a high standard of customer service to represent the Youi brand.
About the role:
Conducting comprehensive assessments of homes and buildings
Supervising the overall quality of the claims process
Ensuring compliance with relevant legislation
Detecting and mitigating instances of fraud
Attaining rapid resolution times and managing costs efficiently
Validation of claim and repair costs
About You
Experience in Home Claims Management or Home Assessing
Experience in the construction industry with a building or trade qualification e.g. carpentry, plumbing
Ability to compile scope of works and project manage builds
Familiarity with the terminology and procedures associated with claims and building
Solid communication and negotiation abilities
A dedicated commitment to delivering outstanding customer service with an ability to show empathy and care
Competent computer literacy
Why Youi?
Enjoy a fully maintained company car, with a fuel card and mobile business tools
The option to work a 9-day fortnight schedule, where you enjoy every second Friday as a day off
Generous incentive structure, paid out every six months
Discounted insurance products
Industry-leading training, development, and the potential for advancing your career
Take advantage of our award-winning health and well-being programs designed to enhance your overall wellness
Experience a hybrid work setting with team social events that foster camaraderie
22 days annual leave, plus volunteer leave
About Youi
At Youi, we don’t follow the traditional path. We’re different, and that extends to how we sell insurance and hire talent.
We value diversity, individuality, and the unique perspectives that every employee brings. Our core values of being dynamic, human, honest, and passionate shine through in everything we do. If you're looking for a place where you can be yourself and grow, think Youi.
Advertised: 27 Nov 2025 E. Australia Standard Time
Applications close:
📌 Home Assessor Brisbane
🏢 Youi
📍 Brisbane
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