28 Nov
Novotel
Cairns
Job Description
As a Housekeeping Supervisor at Novotel Cairns Oasis Resort, you’ll play a pivotal role in supporting the Executive Housekeeper to ensure our guest rooms and public spaces consistently exceed Accor’s high standards. With a strong focus on operational excellence, team leadership, and continuous improvement, you’ll help deliver an exceptional guest experience while nurturing a motivated and high-performing team.
Your sharp eye for detail, solid organisational skills, and ability to lead from the front will be essential in maintaining both the quality and efficiency of our housekeeping operations.
What You’ll Be Doing
Conduct daily inspections of guest rooms and public areas to ensure standards are met and rooms are released on schedule
Lead and support the housekeeping team during shifts,
offering transparent direction and hands-on assistance
Oversee onboarding, training, and ongoing development of team members to maintain service consistency
Manage cleaning supplies and equipment to ensure secure, efficient, and cost-effective use
Assist in preparing staff rosters to ensure optimal coverage and labour control
Support recruitment processes and actively coach team members to grow their skills and confidence
Identify opportunities to improve productivity, streamline workflows, and enhance overall performance
Respond promptly to guest feedback and contribute to continuous improvement in cleanliness and comfort
📌 Housekeeping Supervisor Cairns
🏢 Novotel
📍 Cairns
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