28 Nov
Emanate Technology
Canberra
Knowledge Manager
Location : Canberra, ACT
Type : Permanent | NV2 Clearance
We’re looking for an experienced Knowledge Manager to drive service excellence and improve ITIL-based processes.
What you’ll do :
Manage the life-cycleof Knowledge Articles.
Oversee Service Request Management and compliance.
Identify process improvements and leverage AI for efficiency.
Coordinate service delivery and maintain robust stakeholder relationships.
What you’ll bring :
Minimum 4 years’ experience in Knowledge and Service Request Management.
Robust ITIL V3 / ITIL 4 knowledge.
Excellent written and verbal communication skills.
NV2 Security Clearance
Ready to make an impact? Apply now and help shape smarter service delivery.
We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.
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📌 Knowledge Manager Canberra
🏢 Emanate Technology
📍 Canberra
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