28 Nov
Torrens University Australia
Surry Hills
What’s the job?
The Student Records Compliance & ESOS Coordinator provides advanced coordination and oversight of compliance processes relating to student records across Torrens Global Education (TGE).
This role ensures data integrity, legislative compliance, and operational excellence in the management of student information - with a particular focus on ESOS and PRISMS administration, HESA reporting, and adherence to internal policy and external regulatory frameworks.
Principal accountabilities are (but not limited to):
- Coordinate and oversee all ESOS compliance activities, including Confirmation of Enrolment (CoE) monitoring, visa status, online load management, and PRISMS updates.
- Manage changes of student details, CoE extensions, deferrals, suspensions, leave of absence, and withdrawals in PRISMS and Banner.
- Conduct regular ESOS and HESA audits to ensure compliance with the National Code 2018, Higher Education Standards Framework, and TGE internal policies.
- Investigate and resolve compliance anomalies, addressing systemic issues with the Senior Academic Administration Manager.
- Ensure timely and accurate action of PRISMS alerts and regulatory reporting requirements.
To read more about the role please click here for Job Description.
This is full time permanent position.
Who you are:
To be successful in this role, you will have:
- Minimum 2-3 years’ experience within an administration or compliance role in an education environment.
- Strong organisational, communication, and teamwork skills with attention to detail and service quality.
- Demonstrated ability to learn quickly and apply new systems, tools, and processes.
- Experience supporting projects, administration, or process improvement activities.
- Problem-solving mindset with a proactive approach to identifying and implementing improvements.
- Comfortable working with data, technology, and digital platforms to support effective workflows.
- Committed to delivering excellent service and contributing to a culture of continuous improvement.
We encourage career growth and internal mobility:
As we continue to establish ourselves as a truly global university, we never lose sight of our people-centric approach. Hiring internally, we support professional development, career advancement and personal aspirations to make your working life at Torrens Global Education Services (TUA/Think Education) a more rewarding experience. Recognising the talent and contributions of our employees, we’ve built a culture that celebrates community, collaboration, and innovation, where people love what they do.
Hiring process:
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact **********@torrens.edu.au for confidential support to ensure an equitable, barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
Applications close: Wednesday 3rd December
Job reference: R28792
📌 Student Records & Compliance ESOS Coordinator (Surry Hills)
🏢 Torrens University Australia
📍 Surry Hills
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