Customer Service Officer (Cambridge)

Customer Service Officer (Cambridge)

Apply on Kit Job: kitjobau.com/job/2rs52r

mlcoa Wembley, Western Australia, Australia

Customer Service Officer

We are seeking an enthusiastic and driven Client Services Officer to join our team of dedicated people professionals. Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team.

Job Description

Responsibilities include but are not limited to:

- Liaising with customer to plan and implement agreed services
- Scheduling of appointments.
- Maintaining busy inboxes, with queries, appointments and non-appointment services
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to customers, or prospective customers
- Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting the greater team in general.

Qualifications

To be considered for this role you will have:

- Demonstrated the ability to provide excellent customer service
- Excellent verbal, written and interpersonal communication skills
- Demonstrated the ability to work independently and within a group environment
- A personal approach which is enthusiastic, friendly and helpful
- Strong prioritisation skills while maintaining a level of flexibility
- Attention to detail is a must




- Computer literacy, with proficiency in Microsoft Office (Word/Excel)

Additional Information

Why join us?

- Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave.
- Employee Referral Program – Be rewarded for successfully recommending great talent.
- Thorough induction, ongoing mentorship & tailored career development plan. Career progression pathways being part of the broader MedHealth group of businesses.

Click on the APPLY button or contact Cassie Butcher to have a confidential discussion. Please call on or email quoting REF9048W.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.

Position Details

- Seniority level: Entry level
- Employment type: Contract
- Job function: Customer Service
- Industries: Medical Practices

Referrals increase your chances of interviewing at mlcoa by 2x.

#J-18808-Ljbffr

Apply on Kit Job: kitjobau.com/job/2rs52r

📌 Customer Service Officer (Cambridge)
🏢 Mlcoa
📍 Cambridge