Client Relationship Officer (Balcatta)

Client Relationship Officer (Balcatta)

28 Nov
|
Odyssey Financial Services
|
Balcatta

28 Nov

Odyssey Financial Services

Balcatta

This is an ideal chance to work for a premier financial planning business in the Northern Suburbs. Odyssey Financial Services is a boutique financial services company, who has a reputation for providing comprehensive financial advice and exceptional services to clients.

We are looking for a full time, experienced person to work as a Relationship Manager with our clients. The role offers a challenging opportunity to understand and implement financial strategies to benefit our clients.

The role will have the following responsibilities within the business:

- Providing a high level of service to Financial Planning clients

- Providing support to the Financial Advisers in their delivery of high-quality advice

- Preparation of advice related documentation and application forms

- Submit and follow to completion applications related to financial plan implementation

- Client file management

- Handling incoming client queries

- Handling Social security queries

- Preparation of client reviews

- Managing insurance claims

- General administration duties as required

The successful candidate will have the following skills and experience:

- Insurance and superannuation experience

- Previous administration experience





- Great MS office skills

- Enthusiasm & a positive work ethic

- Excellent time management skills

- Ability to forward think and use initiative

- Excellent written and verbal communication skills

- Experience with Xplan software

- Experience with BT Panorama platform

We are looking for someone who has financial planning, superannuation, insurance and/or investment background with a minimum of 3-5 years experience. A generous remuneration package from $75k + is offered and is negotiable dependent on experience.

Financial planning study would be advantageous.

Our firm highly values a positive work environment and working together as a team. It is therefore essential that the successful candidate has a genuine desire to help out their fellow colleagues when needed, in order to provide the highest level of service and support. A positive, can-do attitude is non-negotiable as well as the ability to work within systems and processes pivotal to the role.

If you are passionate about customer service and looking for a long-term career, please email your resume to [email protected].

📌 Client Relationship Officer (Balcatta)
🏢 Odyssey Financial Services
📍 Balcatta

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