28 Nov
NAB
Healesville
Join us as a Customer Advisor – Shepparton with NAB. This part‑time position is based at our Shepparton Branch.
Position Overview
Hours: 5 days per week – Monday‑Thursday 9:00 am to 4:30 pm, Friday 9:00 am to 5:30 pm.
In this role
- Serve as the first point of contact for our customers and put them at the centre of everything you do.
- Assist customers in identifying suitable products and services, including account opening, unsecured lending and banking transactions.
- Ensure a seamless, consistent, and tailored experience throughout each customer interaction, maintaining accuracy and up‑to‑date details.
- Demonstrate our Smarter Banking options (self‑service and digital) to help customers keep banking simple, easy and secure.
- Undertake ongoing training and development to enhance your career.
What you’ll bring
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team, with self‑motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately.
- An appreciation for inclusion and the diversity of our customers.
- An interest in upskilling and career development opportunities with NAB.
Benefits
- Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurance.
- Extensive range of benefits and discounted offers on travel, fitness, events and technology.
- Variety of leave perks: parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
- Health and wellbeing benefits, including discounts on a wide selection of products tailored to your personal circumstances and life stage.
Commitment to Diversity and Inclusion
We value equity and respect, ensuring all NAB colleagues feel valued and appreciated. Our Employee Resource Groups foster an inclusive environment where unique backgrounds are respected and celebrated.
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📌 Customer Advisor - Shepparton (Healesville)
🏢 NAB
📍 Healesville
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