Customer Advisor, Leave and Relief - Ballina NSW (Port Macquarie-Hastings Council)

Customer Advisor, Leave and Relief - Ballina NSW (Port Macquarie-Hastings Council)

Apply on Kit Job: kitjobau.com/job/2rolb5

Branch Customer Advisor, Leave & Relief – Banking – Ballina

We are customer obsessed. We prioritise the needs and satisfaction of the customer above all else and foster a culture of innovation to create robust, lasting customer relationships.

Hours (Monday – Friday, 30+ hours per week)

9:00am – 4:15pm, Monday, Tuesday, Wednesday, Friday and 9:00am – 5:15pm on Thursday.

Location & Travel

Home branch: Ballina. You will also cover Lismore, Casino & Byron Bay branches. A licence and transport are essential.

Benefits

- Banking and financial services discount – competitive rates and reduced fees on home loans, credit cards and insurances
- Extensive range of travel, fitness, events and technology offers
- Variety of leave benefits – parental leave, religious leave, special leave, sporting activities leave and volunteer leave
- Access to NAB’s tailored career development programmes, upskilling and mobility opportunities

Responsibilities

- Support the Ballina branch by being the first point of contact for customers and putting them at the centre of everything you do.
- Identify the most suitable products and services for customers – account opening, unsecured lending and banking transactions.
- Demonstrate our Smarter Banking options (self‑service and digital)



to make banking simple, easy and secure.

Qualifications

- A passion for delivering quality, gold‑class experiences for NAB’s diverse range of customers.
- A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers.
- No banking experience required – full training provided.

Diversity & Inclusion

We have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. We foster an inclusive environment and invite all applicants to work their way.

Apply

To discuss adjustment requirements, please contact the NAB Careers team at (please reference job number) or visit our Careers page through the link above for other contact options.

For details on the recruitment process and accessibility, please visit

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.

Unsolicited CVs from agencies will not be accepted.

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Apply on Kit Job: kitjobau.com/job/2rolb5

📌 Customer Advisor, Leave and Relief - Ballina NSW (Port Macquarie-Hastings Council)
🏢 NAB
📍 Port Macquarie-Hastings Council