28 Nov
Kennedy Drive Medical Centre
Tweed Heads West
Location: Tweed Heads, NSW
Employment Type: Casual
About the Role
We are seeking a reliable and professional Phlebotomist / Pathology Collector to join our GP clinic on a casual basis. The successful candidate will perform high-quality specimen collection, deliver excellent patient care, and support the clinic with both clinical and administrative tasks.
Key Responsibilities
Pathology Collection Duties
- Perform venepuncture and capillary blood collection for patients of all ages.
- Collect specimens including blood, urine, faecal samples, swabs, and other samples as required.
- Ensure correct patient identification, labelling, and documentation in line with NATA/RCPA and clinic protocols.
- Prepare specimens for transport to external laboratories, ensuring correct handling and storage.
- Maintain hygiene, equipment, and infection-control standards within the collection area.
- Provide patient care and reassurance, especially for children, elderly, and anxious patients.
- Use clinic or pathology software for test ordering, patient identification, and result processing.
Administrative Duties
- Greet patients and assist with check-in or appointment queries when required.
- Manage pathology request forms and ensure correct documentation is completed and filed.
- Enter patient details and test orders into the clinic or pathology system accurately.
- Handle incoming phone calls related to pathology services and patient enquiries.
- Assist with scanning, filing,
and uploading documents into the electronic medical record (EMR).
- Monitor and order pathology consumables and administrative supplies as needed.
- Support reception staff during busy periods, including patient flow management.
- Follow all privacy, confidentiality, and data security protocols.
- Assist the clinical team with general administrative tasks to ensure smooth daily operations.
Essential Criteria
- Certificate III or IV in Pathology Collection (or equivalent).
- Demonstrated experience in venepuncture and specimen collection.
- Strong understanding of infection control and quality assurance procedures.
- Excellent communication skills and patient service focus.
- Ability to work independently and with minimal supervision.
- Basic computer skills and ability to learn clinic software.
- Current Working With Children Check (WWCC) or ability to obtain.
- Current National Police Check or willingness to obtain.
- Up-to-date immunisation status for healthcare settings.
Desirable Criteria
- Previous experience in a GP clinic or community pathology service.
- Experience using medical software (Best Practice).
- First Aid/CPR certification.
What We Offer
- Flexible casual shifts to suit your availability.
- Friendly and supportive multidisciplinary team.
- Opportunities for further training and skill development.
- A patient-focused environment with varied daily tasks.
Job Type: Casual
Pay: From $29.00 per hour
Benefits:
- Career development assistance
Work Location: In person
📌 Phlebotomist / Pathology Collector (Casual) GP Clinic (Tweed Heads West)
🏢 Kennedy Drive Medical Centre
📍 Tweed Heads West
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