28 Nov
Vodafone
City of Parramatta Council
Customer Solutions Advisor – Part time – Parramatta
Vodafone Parramatta, New South Wales, Australia
At Vodafone, we connect people. The buzz you get from helping people stay connected drives us to do good work.
What You’ll Be Doing
You’ll spend your time being a customer champion, discovering what customers want and need, and helping them use technology in their daily lives.
If you naturally find solutions and thrive on connecting with people, you’ll fit right in. You’ll be ensuring customers receive the best value and the best advice.
On Any Given Day, You Could Find Yourself
- In the front row seat to all the latest devices, accessories and perks, including fabulous music events from our partners.
- Providing the best value solutions for customers to fit their lifestyle.
- Supporting customers to troubleshoot technical queries and confidently use the Vodafone app to help themselves at home.
Not a tech expert? Don’t worry. We will support you with all the training to level up your knowledge in our dynamic and ever‑evolving industry.
Sounds good right?
Who Are We Looking For?
You bring a spark of joy and enthusiasm to every customer interaction. You’re an excellent communicator, adaptable, and excited about technology—someone keen to learn and keep learning about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products will make you the perfect fit with our team.
Join us and choose a minimum of 15.25 hours to be worked over a minimum of 3 shifts. We service our customers 7 days a week, so there is lots of flexibility. In addition to your guaranteed hours, let us know any extra availability to pick up shifts when it works for you.
What Can We Offer?
With us,
you’ll enjoy flexibility, friendly teammates, and great rewards.
- Market-competitive salary with great rewards. With every sale, you also have the opportunity to boost your earnings with incentives and bonuses.
- Never pay a phone bill again – we’ve got you covered with a SIM plan with unlimited calls, texts and data.
- We care about wellbeing and offer a range of leave benefits, including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
- In‑depth training on all the latest tech as well as on topics like leadership and coaching.
- Exciting opportunities to further your career into a leadership role or a head‑office position through our popular ‘Future You’ Intern and Work Experience programs.
Plus, with every sale, you will boost your earnings thanks to our uncapped commission model.
Don’t meet every single requirement? That’s fine. At Vodafone we recognise that what may make you different can make the difference! If you are excited about this role but your experience doesn’t align perfectly, we encourage you to apply now anyway. We believe in the power of people and collaboration. Let’s be bolder and better, together! Make your move to Vodafone.
What’s Next?
Our recruitment process is simple: submit your CV and you’ll be invited to complete a 15‑min assessment to learn more about you. If there is a connection, you’ll speak to our friendly Talent Acquisition team on a quick phone chat, and then come in for an in‑store interview with the Store Manager. This will also be your chance to meet the team and find out more about working with us.
To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.
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📌 Customer Solutions Advisor - Part time - Parramatta (City of Parramatta Council)
🏢 Vodafone
📍 City of Parramatta Council
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