28 Nov
Telstra
City of Ipswich
Telstra Retail: Full Time Customer Service & Sales Consultant IPSWICH
Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company—where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the chance to work for an iconic Aussie brand that’s been connecting Australians for generations. You won't just be a friendly face in‑store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
What You'll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
- Annual Fixed Remuneration: $64,915.20 per year*
- Generous Discounts: 30% off Telstra services and exclusive offers with 240+ brands and partners.
- Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks of additional leave.
- Training & Career Growth Opportunities: Access over 17,000 learning programs via LinkedIn Learning, and the Future Ready programme.
- Flexibility:
Flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Monthly performance rewards and a range of recognition programmes.
- Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
*Junior rates apply for applicants under 20 years of age. Additional penalty rates: 25% for weekday hours after 6 PM, 25% for Saturday hours, 100% for Sunday hours, 150% for public holidays. 12% superannuation included.
Is It You We're Looking For?
- Great Communication Skills: Natural at connecting with people and making their day better.
- Solution‑Oriented Approach: Thinks on feet and tailors solutions for each customer.
- Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
- Passion for Learning: Eager to grow and develop skills in a dynamic environment.
- Resilience and Positivity: Can‑do attitude, even when busy.
- Customer‑Facing Experience: Previous experience is a plus but not required—enthusiasm and willingness to learn.
How to Apply
Ready to kickstart your journey with us? Click "Apply Now" to submit your application. After applying, you’ll receive an email from our partner HireVue to complete the next step in the assessment process.
Join Us at Telstra Retail
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you’ll bring to our team!
Other Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Customer Service
Industries: Retail Appliances, Electrical, and Electronic Equipment
Location: Ipswich, Queensland, Australia
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📌 Telstra Retail: Full Time Customer Service & Sales Consultant IPSWICH (City of Ipswich)
🏢 Telstra
📍 City of Ipswich
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