Case Manager (Queensland)

Case Manager (Queensland)

Apply on Kit Job: kitjobau.com/job/2rnqo6

Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907.**Your Role as a Case Manager**This is a primarily phone-based role where you’ll help manage the high volume of client referrals currently coming through the service. You will be responsible for:* Engaging with and providing support to families and individuals across the service.* Providing holistic, trauma informed, client-centered case management, support and advocacy for clients.* Facilitate processes to optimize communication, case coordination, access to services and linkages between other service providers, community partners and relevant stakeholders.* Ensuring the needs and outcomes for the target group and objectives are clearly understood by stakeholders and report on barriers being experienced to access service delivery.* Working collaboratively within a team environment, actively participate in regular staff meetings, case reviews and training.* Assist the team in the delivery of activities and programs.This is a fixed-term position ending on the 30/06/2025 with possibility of extension.**What We’re Looking For*** Completed degree in human services or a related field required.* Experience working with families and individuals at risk of homelessness or homeless using trauma informed,



person centred case management principles.* High level communication and interpersonal skills including experience in engaging and working with diverse people with wide-ranging needs.* A commitment to social justice principles, confidentiality and privacy.**Essential Requirements*** Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)* Relevant probity checks required by legislation and WMQ Limited policy.* Current Driver’s Licence and willingness to travel for workWe value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members:* Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace!* Access to salary packaging benefits that enable you to increase your take-home pay* Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage* Access to discounts on private health insurance,



gym memberships and travel*WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.** **Purpose-led practice** – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care.* **Team Culture** – Be part of a collaborative and supportive team that lives and breathes Wesley Mission’s values.* **Attractive Remuneration plus packaging benefits** – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions.* **Work-life balance** – Enjoy flexible hours that work around your life, we promote a culture that values personal time and well-being* **Career development** – Structured induction, mentorship, and professional growth pathways.* **Recognition Programs** – We want our employ ees to thrive in an setting where recognition is valued, and achievements are rewarded.* **Team Birthday Celebrations** – The STARH team takes birthdays very seriously - a birthday is never missed and not without getting together to celebrate!* **Free and Secure Car Parking** – No more paid parking!! Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work.* **Perks and Benefits** – We love our employee benefits, and you’ll love them too! Get discounts on private health insurance, gym memberships and travel and so much more
#J-18808-Ljbffr

Apply on Kit Job: kitjobau.com/job/2rnqo6

📌 Case Manager (Queensland)
🏢 Wesley Mission Queensland
📍 Queensland