28 Nov
Nextt
Port Macquarie-Hastings Council
Client Experience Manager - Port Macquarie
At Nextt, we believe every person deserves the chance to live their best life - connected, supported, and thriving. Our mission is to help clients and support workers Get More Out of Life, every day.
We’re looking for a Client Experience Manager to join our Northern NSW team, supporting clients and workers across Port Macquarie and surrounds.
If you’re a people leader with heart, purpose, and a passion for great client outcomes, this is your chance to step into a role where your impact is immediate and visible.
Why You’ll Love Working With Nextt
At Nextt, you’re not just joining an organisation - you’re joining a values-led community.
- Hybrid work - 1 day from home, 1 day in the office, and time spent out in the community connecting with clients and your team.
- A role with purpose - See the real difference your leadership makes in clients’ lives.
- Supportive team culture - We champion collaboration,
inclusion, and innovation.
- Professional growth - Build your leadership, operational, and clinical capability.
- Local focus, national support - Enjoy the best of both worlds with a connected national network and the familiarity of your local community.
About The Role
As our Client Experience Manager, you’ll lead a team of skilled Support Workers to deliver safe, high-quality, person-centred services. You’ll be the calm, confident leader clients trust and Support Workers rely on.
You Will
- Drive exceptional client outcomes aligned to NDIS standards.
- Coach, motivate, and develop Support Workers to deliver rights-based, quality support.
- Build strong client relationships and ensure their voices are heard and respected.
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📌 Disability Services Manager (Port Macquarie-Hastings Council)
🏢 Nextt
📍 Port Macquarie-Hastings Council
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