Executive Assistant to the General Manager Infrastructure & Operations (Cleveland)

Executive Assistant to the General Manager Infrastructure & Operations (Cleveland)

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Executive Assistant to the General Manager Infrastructure & Operations

Maximum Term Contract Full Time - 36.25 hours per week - until June 2027

$87,215.63 to $93,447.88 Annually + up to 13% super

Improve lives and shape your own career… on beautiful Redlands Coast.

Redlands is proud to rank among Queensland’s Top 5 local government areas for wellbeing in the SGS Cities and Regions Wellbeing Index - confirming our community as a great place to live, work, and grow.

Join our team as a Executive Assistant to the General Manager Infrastructure and Operations

Step into a pivotal executive support role where no two days are the same. As Executive Assistant to the General Manager Infrastructure and Operations, you will provide high-level executive, administrative and operational support that enables the GM to lead a large, multi-disciplinary department and keep critical Council priorities moving. This is a fast‑paced, high‑visibility role that requires exceptional attention to detail, strong judgement, and the ability to manage a complex workload with confidence, discretion, and precision.

Who you’ll be supporting

Chris Isles – General Manager, Infrastructure & Operations

You’ll work alongside Chris Isles, a respected senior executive known for his commercially minded, data‑driven and future‑focused leadership style. With more than 20 years’ experience across planning, development and local government, Chris brings deep technical and strategic expertise to the organisation. His background includes leading multidisciplinary consultant teams, driving major planning and development projects and championing innovation in asset, data and infrastructure management. Recognised nationally for his work, including Australian Planner of the Year and Smart Cities Industry Leader, Chris is highly regarded for his strategic thinking, collaborative leadership and commitment to delivering high‑quality outcomes for the community.

About the Infrastructure & Operations Department

The Infrastructure and Operations Department is one of Council’s largest and most diverse divisions, made up of more than 500 employees across five key groups: City Assets, City Operations, City Water, Project Delivery and Major Projects. The department plays a critical role in planning, delivering, maintaining and operating the city’s assets, infrastructure and essential services. This is a dynamic, high‑impact environment where strong systems,



efficient processes and transparent communication are essential to success.

Your responsibilities will include:

- Providing high‑level executive support to the GM, including proactive diary, inbox and correspondence management
- Preparing agendas, minutes, briefing notes and reports for Executive Leadership and Councillor meetings
- Acting as the first point of contact in the GM’s absence and managing enquiries with professionalism
- Coordinating departmental reporting, including KPIs, scorecards, compliance updates and Council resolution tracking
- Supporting strategic planning and decision‑making through research, data analysis and legislation/benchmark reviews
- Identifying and implementing improvements to administrative and operational processes
- Managing meetings, corporate records and GM‑led events such as workshops, BBQs and team activities
- Providing financial and budget support, including monitoring budgets, processing claims and managing training and conference bookings

Skills and experience:

- Proven experience supporting senior executives in a fast‑paced, complex environment
- Excellent written communication skills, with the ability to prepare high‑quality correspondence and reports
- Strong judgement and discretion when managing confidential and sensitive matters
- Exceptional time management and the ability to manage competing priorities
- Well‑developed interpersonal skills and the ability to build strong relationships at all levels
- Advanced Microsoft Office skills and confidence using financial systems, reporting tools and new technologies
- Ability to analyse information, undertake research and prepare clear recommendations
- A continuous‑improvement mindset, focused on enhancing processes and service delivery

Make sure to read the full Position Description before applying – it outlines everything you need to tailor your resume and cover letter.

More reasons to love working with us:

- 17.5% annual leave loading + Christmas ex‑gratia day
- Paid parental leave and purchased leave options




- Access to development and study assistance programmes
- Discounts with 400+ retailers and fitness providers
- Flexible working options through RedFlex – our flexible work programme offering flexibility in how, when and where you work.

View more great employee benefits here.

Who we are:

Redland City Council is a local government organisation proudly serving the Redlands Coast community. From maintaining roads, parks, waterways and islands to delivering essential services like waste, water, libraries and community events – we support the city’s day‑to‑day life and long‑term growth. With over 1,200 employees across diverse teams, we’re committed to shaping a thriving, sustainable region that our community is proud of.

Guided by our Values, we’re proud of the work we do and the people who make it possible. Visit our careers page to learn more and read the stories of our incredible team.

- Successful applicants will be asked to consent to a criminal history check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
- To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us?

Click Apply to submit your application via Council’s online portal (or through OURspace for current employees). Please include:

- A one‑page cover letter; and
- A current resume outlining how you meet the role requirements.

Note: We do not accept email, hard copy or third‑party applications.

For more information about this position ), please contact Caitlin Hodges on . Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 08/12/2025.

At Redland City Council, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential. We value the unique perspectives and experiences our people bring to serving our community.

We are committed to creating an inclusive recruitment experience. If you require any adjustments to support you through the recruitment or interview process, please contact us at

Seniority level

Associate

Employment type

Full‑time

Job function

Administrative, Accounting/Auditing, and General Business

Industries

Administrative and Support Services

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📌 Executive Assistant to the General Manager Infrastructure & Operations (Cleveland)
🏢 Redland City Council
📍 Cleveland