28 Nov
City Of Gold Coast
Bundall
About Libraries
The Gold Coast community loves our libraries. They are popular, visible, and an integral City service highly valued by the community. The Gold Coast Libraries' offering is recognised as one of Australia's largest public library services and delivers on the City's aspirations to provide a leading-edge library service. Our libraries offer extensive services and activities designed to inspire, generate new ideas, inform, and encourage active participation, helping our community to connect, learn and grow.
About the role
As an Outreach Library Assistant, you will be a key player in delivering library services to our customers across the Gold Coast.
You will be travelling through the Gold Coast in our Library van, so a current “C” class driver licence is essential.
Your responsibilities will include:
- delivering library items and other resources to our network of libraries
- delivering library items to home library customers
- providing customer service on the Mobile Library
- re- stocking library kiosks
- maintaining remote little libraries
- processing of new and returned library items
For more information, including role responsibilities please view the attached position brief by clicking the paperclip icon in the top right corner of this screen.
We're looking for people who have:
- possess emotional maturity and resilience, with the ability to make meaningful connections with our diverse customer base
- are proficient with technology, including ipads, and able to quickly learn how to use new software applications
- prioritise safety and follow all WHS directions
- have great customer service skills
- are physically fit and able to load and unload up to 400 crates per day (weighing up to 16kgs each)
Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:
- 9-day fortnight
- Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
- Personal and career development courses
- Access to 350+ fitness facilities through Fitness Passport
- 4 free confidential counselling sessions a year for you or an immediate family member
- 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.
If you're passionate about our community and delivering outstanding customer service in a diverse environment we want to hear from you!
Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.
We also ask that you complete computer literacy and internet knowledge (CLIK) testing as part of your application. To complete this testing, please click HERE
Please note applications will only be assessed if all elements have been completed.
Previous applicants need not apply.
Documents needs to be less than 2MB in size and PDF format is preferred.If you encounter technical issues when applying, please [email protected]
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
Please note applications for all of our vacancies close at 10.00pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.
📌 Outreach Library Assistant (Bundall)
🏢 City Of Gold Coast
📍 Bundall
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