Operational Support Officer (Bondi Junction)

Operational Support Officer (Bondi Junction)

Apply on Kit Job: kitjobau.com/job/2rlypj

Location: Bondi Junction, Sydney, NSW
Reports to: Executive Director, Sydney East Community College Limited
Employment Type: Full Time or Part Time - negotiable

Remuneration: $70k - $80k incl super, pro rata

Purpose of the Role

To support executive leadership and enhance operational efficiency by contributing to strategic planning and development, and managing key administrative, financial, and compliance functions. This role is designed to expand strategic capacity, mitigate key person risk, improve workflow, and align with the College’s mission as an adult community education service provider, of making education accessible for students to gain increased skills, knowledge and confidence to more successfully participate in work and the community.

Key Responsibilities

Strategic Support

- Support senior management and the Board in its ongoing strategic development of the College’s operations.

- Contribute to operational and governance process improvements

Application & Systems Management

- Administer Zoom, Adobe, eWay, and Xero platforms including licence management and monthly invoice retrieval, and administration functions related to fee for service education offerings

- Circulate file links to learners and manage NAS storage

- Upload webinars to Mentor Program YouTube channel and archive to NAS

Financial & Reconciliation Support

- Raise tax invoices for fee-for-service clients via Xero

- Manage debit card paperwork and reconciliation through Dext to Xero

- Gather and submit monthly tax invoices and documentation to AfG

Data & Reporting





- Maintain learner data pathways and download monthly reports for the Data Project

- Maintain annual external reporting log across all services

- Support monthly reporting and budgeting processes

Compliance & Governance

- Maintain agency portals and authorities for mandatory qualifications

- Assist with company secretarial duties (AGM, audit preparation, licence log maintenance, Board support)

- Support adherence to RTO New Standards

Professional Development & Internal Systems

- Maintain Teams site for employee development

- Support career development tracking and reporting

Required Skills & Attributes

- Strong strategic and analytical thinking capability

- Demonstrated ability to learn new administrative, IT and compliance systems and processes at speed

- High level written and verbal English communication skills

- Solid numeracy and knowledge of basic accounting concepts

- Confident and demonstrable IT competence with an understanding of cloud platforms, data analysis and security; particularly in the Microsoft domain

- Detail-oriented and well organised

- Teamwork orientation

Useful, favoured, but not required Knowledge Areas

- RTO New Standards and compliance frameworks

- Audit and budget cycles

- Monthly reporting structures

- Information technology networks, security and privacy

- High facility with the M365 for Education licence domain

Organisational Impact

This role directly supports the ED and contributes to the broader business by:

- Enhancing operational continuity

- Improving learner-facing systems and experiences

- Strengthening governance and compliance

- Supporting a positive organisational culture

Apply on Kit Job: kitjobau.com/job/2rlypj

📌 Operational Support Officer (Bondi Junction)
🏢 Sydney East Community College
📍 Bondi Junction