Customer Service/operations Assistant (Nowra)

Customer Service/operations Assistant (Nowra)

Apply on Kit Job: kitjobau.com/job/2ri42i

**Job no**: 571817
**Work type**: Part Time
**Location**: South Nowra
**Categories**: Sales
- **Part Time** Position
- Guaranteed base earnings + fantastic commission
- Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman **Loganholme**Electrical Team is seeking a passionate, customer service focused Customer Service / Operations Assistant to join them in delivering _Great Service, Always!_ to their customers.

** In this role you will**:

- Actively manage Harvey Norman customer repairs & servicing
- Liaise with our service agents & suppliers and keeping the service database up-to-date
- Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
- Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting
- Run weekly reports for repairs/service jobs as required by the Proprietor




- Advise customers of arrival of stock and organise delivery as requested by the Proprietor

**What we require**:

- Experience in (or ability to work in) a customer focused, successful retail business
- Experience working in a high volume administration role plus sales
- Capacity to juggle multiple tasks with a versatile, 'can-do' attitude
- Customer service champion with very strong communication and interpersonal skills
- Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills
- Friendly, outgoing, approachable and work well as a team member
- Going above and beyond to provide exceptional customer focused problem solving
- Flexibility across retail trading hours, availability to work Saturdays is _preferred_

**What we offer**:

- Generous staff discounts and excellent commission structure
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment

**Advertised**: 26 Nov 2025 AUS Eastern Daylight Time

Apply on Kit Job: kitjobau.com/job/2ri42i

📌 Customer Service/operations Assistant (Nowra)
🏢 Harvey Norman
📍 Nowra