27 Nov
Monash Health
Notting Hill
Job Requisition ID: 6535
Legal Entity: Monash Health
Location: Clayton, VIC, AU, 3168
Employment Type: Part Time
Posting Date: 25 Nov 2025
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
About Us
Monash Audiology provides comprehensive diagnostic audiological assessments for paediatric and adult patients across Monash Health sites in South Eastern Melbourne and Victoria. Our team is committed to delivering high-quality care and support to patients and their families.
About the Role
We are seeking an enthusiastic and motivated Administrative Secretary to join our dynamic team. This role is based primarily at Monash Audiology – Moorabbin, Clayton, and Cranbourne Community Hospital, with occasional support across other Monash Health sites. As an integral part of our service,
you will provide administrative and clerical support to ensure smooth day-to-day operations. Your responsibilities will include:
- Scheduling patient appointments and managing arrivals/departures
- Updating patient details in the Patient Administration System (iPM)
- Handling telephone enquiries and preparing reports
- Processing orders via IPROC and assisting with general administrative tasks
- Supporting medical and administration staff as required
Healthcare administration is fast-paced, and our secretaries play a vital role in creating a welcoming and efficient workplace for patients and families.
About You
We are looking for a proactive, organised individual who can work autonomously and as part of a team. You will demonstrate:
- Previous experience in an administration environment
- Proficiency in Microsoft Word, Excel, and Windows applications
- Experience with iPM & SMR systems (highly desirable)
- Familiarity with Medilink Professional appointment system (desirable)
- Ability to process revenue and perform daily banking reconciliation
- Knowledge of IPROC and PBRC systems
- Excellent interpersonal and communication skills
- Strong organisational skills and ability to manage multiple tasks
- Fundamental medical terminology knowledge (desirable)
- Attention to detail and accuracy in clerical tasks
What We Offer:
- Training and ongoing professional development
- Access to supervision and peer support
- Salary packaging options
- Inexpensive car parking
- On-site gym and childcare facilities at Clayton
- Staff social club with discounts on shopping and entertainment
Location
Monash Audiology operates across multiple Monash Health sites:
- Monash Medical Centre – Clayton
- Monash Children’s Hospital – Clayton
- Monash Medical Centre – Moorabbin
- Cranbourne Integrated Care Centre
For a confidential discussion and to explore the opportunity further, please contact:
- Shaani Graves - Head of Audiology on (03) 9594 2663, or via email at [email protected]
- Lynette Williams – Deputy Head of Audiology on (03) 9594 2428 or via email at [email protected]
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 10 December 2025
📌 Administrative Officer - Audiology (Notting Hill)
🏢 Monash Health
📍 Notting Hill
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