27 Nov
Novotel
Sunshine Coast
Job Description
Take on an exciting leadership role at Novotel Sunshine Coast Resort, where each day presents recent opportunities and challenges. As Duty Manager, you’ll be a key leader in ensuring the smooth daily operations of the resort, training and supporting your team to deliver exceptional service. You’ll cultivate a culture of collaboration, growth, and genuine care - making a meaningful impact every day.
Responsibilities:
- Lead and support the Front Office team to deliver memorable guest experiences and manage guest check-in/check-out process.
- Develop team members to reach their full potential and maintain service excellence.
- Manage guest feedback with confidence, turning challenges into positive outcomes.
- Foster clear communication and strong collaboration across departments.
- Promote a safe, inclusive, and values-driven workplace culture.
- Support recruitment, onboarding, rostering, payroll and continuous team development.
If you're energised by people, thrive in fast-paced environments, and are committed to service excellence, we want to hear from you!
📌 Duty Manager (Sunshine Coast)
🏢 Novotel
📍 Sunshine Coast
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