27 Nov
TIG Freight Management
Hamilton
____ UNITY _____ INTEGRITY _____ INNOVATION _____
Internal Relationship Manager
About us:
At TIG, we’re more than just a workplace; we’re a comm-unity.
We believe in fostering a supportive, collaborative, and high-performing culture where everyone can thrive.
Established in 2001, TIG Freight is one of Australia’s leading providers of total freight management and logistics solutions in Australia.
www.tigfreight.com
The Role:
You’ll be the key point of contact for a portfolio of customers, ensuring they receive exceptional service and support.
You’ll manage day-to-day account activities, identify opportunities for growth, and work closely with internal teams to deliver seamless transport solutions.
This is a permanent position on a full-time basis - hours are business hours Monday to Friday.
Reporting to the onsite National Manager, Client Relationships, you'll be supporting the customers in your portfolio on a national scale.
This is an entry-level role, ideal for someone looking to build a career and progress into an Account/Relationship Manager position over time.
What You’ll Do
- Manage and develop a portfolio of SME clients
- Provide tailored freight and logistics solutions to support customer growth
- Monitor customer performance and satisfaction, resolving all issues quickly and professionally.
- Prepare pricing and sales reports where required
- Develop and maintain strong partnerships with both internal and external stakeholders
- Maintain accurate client records in our CRM
What We’re Looking For
- Previous experience in sales/account management (transport industry preferred)
- Excellent communication and relationship building skills.
- A proactive, solutions-oriented mindset
- Strong attention to detail and problem-solving ability
- Ability to prioritise and manage multiple clients needs simultaneously
- A passion for teamwork, collaboration, and continuous improvement
Our Offering:
- Flexible hours
- Genuine career progression
- Novated leasing
- Annual Values Awards
- Employee Assistance Program for employees and family!
- Parking available
- Service Recognition Awards
- Casual Fridays
- Awesome company culture and cohesive team
- Teamwide monthly Friday lunches
- Progressive carer’s leave
- Paid birthday leave!
If you feel that this description reflects your current skill set and aligns with the kind of setting you thrive in, we'd love to hear from you.
In our hiring process, we prioritise both skills and personality, aiming to find a candidate who aligns well with our team culture.
Before formal application, we're open to discussing the role to ensure it aligns with what you're looking for.
Don't hesitate to reach out to me - Alexandra on 0491 260 210.
Agencies - no thank you - we got this :)
Successful candidates will have evidence of work rights in Australia and a clear and valid police record check prior to commencement.
Company Overview
Please visit https://www.tigfreight.com/ for more information
📌 Sales/Account Coordinator (Hamilton)
🏢 TIG Freight Management
📍 Hamilton
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