Customer Service Representative (Brisbane)

Customer Service Representative (Brisbane)

27 Nov
|
Integrity Property Investment
|
Brisbane

27 Nov

Integrity Property Investment

Brisbane

Are you a natural communicator who thrives on hitting goals?
Do you have sales or customer service experience—and maybe a background in or connection to the ADF?

Join a fast-growing Australian company helping everyday Australians (including Defence members) build wealth through property. We’re looking for a proactive, goal-driven Customer Service Representative to help us connect with warm leads and support them on their investment journey.

What You’ll Do

- Call and engage warm leads—people who’ve downloaded our resources, attended webinars, or enquired via our content

- Follow up with webinar registrants to boost attendance and guide them through their next steps

- Book initial appointments with qualified prospects for our property consultants

- Maintain professionalism and deliver excellent client service during all interactions

- Log all activity in our CRM (Zoho) and contribute to continuous improvement of our outreach process

- Hit and exceed KPIs around conversations, attendance, and appointments booked

- Support the Property Investment Consultants by providing accurate lead information and ensuring smooth handover of prospects

- Work with your team to achieve success

What’s On Offer

- No cold calling, only engage with leads who have shown qualifying behaviour





- Clear career pathway into a Property Investment Consultant role for high performers

- Supportive team culture, with full training provided

- Work remotely with flexible schedule to suit the role

You’ll Be a Great Fit If You Have:

- Sales, outreach, or customer service experience

- A love for hitting targets and seeing your name at the top of the leaderboard

- Clear communication skills and confidence in guiding conversations

- Experience with or an understanding of the Australian Defence Force (highly regarded)

- Property Investment Knowledge

- Experience using CRM tools like Zoho, HubSpot, or similar

- The ability to learn things quickly and implement the feedback you are given

- A self-motivated mindset—you’re reliable, focused, and don’t need micromanaging

KPIs You’ll Be Aiming For

- 200 meaningful conversations per month

- 20 Strategy Session appointments booked with qualified leads

- 40 Discovery Call appointments booked with potential leads

- 40% webinar attendance rate for registrants

Ready to grow your career while making a difference?
Apply today and start building a future in the property investment space—with full training and career growth ahead.

📌 Customer Service Representative (Brisbane)
🏢 Integrity Property Investment
📍 Brisbane

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