27 Nov
Youngster.co
Mount Ommaney
About Us
Youngster.co is a certified social enterprise startup with a purpose. We believe in the power of community and technology to bridge generational gaps.
The Youngster.co program brings young people and seniors together in shopping centres, libraries, retirement villages, and other locations for intergenerational tech help sessions. Youngsters provide personalised tech help for seniors, including how to use their phone, do video calls, connect on social media, etc.
The Role
We are looking for people aged 18 and over who are friendly, patient, and comfortable with everyday technology to assist senior members at Mt. Ommaney Shopping Centre. The sessions are held weekly on Thursdays from 10 AM to 12 PM.
We have roles for regular Youngsters to assist people with technology, as well as Lead Youngsters who help set up and coordinate the sessions with our Community Manager.
Work Arrangement & Hours
On site at Mt. Ommaney Shopping Centre
2 hours/ week (Thursdays from 10:00AM - 12:00NN) starting February 2026
Key Responsibilities
- Attend our 2-hour weekly learning sessions to assist seniors with tech-related queries and issues, such as smartphone, tablet, or computer troubleshooting.
- Ability to explain technical concepts in simple terms and demonstrate patience when teaching.
- Foster a friendly, respectful, and supportive environment for both seniors and youngsters.
- Contribute ideas and feedback to continually improve our sessions and outreach.
For Lead Youngsters
Provide guidance to fellow youngster volunteers in their interactions with seniors.
Liaise with the Community Manager to ensure all sessions are running smoothly and effectively.
Benefits
By joining the Youngster.co team you will:
Have an opportunity to make a real difference in the lives of seniors living in your area
Gain valuable skills in technology, leadership, and community engagement.
Connect with like-minded peers and professionals in the field.
Receive recognition and support from Youngster.Co and our partners.
Youngster.co will provide all the necessary training.
Ideal Candidate
- Basic proficiency with smartphones (iOS/Android), tablets, and Windows computers
- Good interpersonal and communication skills.
- Ability to work with diverse age groups and backgrounds.
- Commitment to Youngster.Co's mission and values.
- Regular Youngsters need to be a minimum of 18 years old and must possess a valid National Police Check
- Location is at least within 15-20 kilometers away from Capalaba Central Shopping Centre (38-62 Moreton Bay Rd, Capalaba QLD 4157), as this is only a 2-hour contract work.
Youngster.co is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive setting for all staff.
Pay:
$26.00 – $35.00 per hour
2 hours per week
Benefits:
Flexible working hours based on your availability
Google Career Certificates once you complete 10 sessions. (Valued at $672)
Job Types: Contract, Apprenticeship
Contract length: 12 months
Pay: $26.00 – $35.00 per hour
Benefits:
- Unlimited annual leave
Application Question(s):
- Are you available on Thursday mornings?
- Are you located within 10-15 km from Mt. Ommaney Shopping Centre (171 Dandenong Rd, Mount Ommaney QLD 4074, Australia) or willing to travel for a 2-hour contract work?
Work Location: In person
📌 Junior Community Tech Support (Mount Ommaney)
🏢 Youngster.co
📍 Mount Ommaney
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