Scheduling Officer – Full Time (12-Month Fixed Term) (Ascot)

Scheduling Officer – Full Time (12-Month Fixed Term) (Ascot)

Apply on Kit Job: kitjobau.com/job/2rgnlf

Location: Ascot, WA

Salary: SCHADS Level 3 ($76,376 – $81,907 per annum) + super + salary packaging

Join Our Team at Umbrella Multicultural Community Care Services

We help seniors live independently at home, with a strong focus on culturally and linguistically diverse (CaLD) and LGBTIQA+ communities.

Are you a rostering expert who loves problem-solving? We’re looking for an experienced Scheduling Officer to join our busy Home Support Services team for a 12-month fixed term period.

Join a movement transforming aged care in Australia.

At Umbrella, we’re committed to delivering secure, high-quality, person-centred care under the new Aged Care Act. We’re looking for compassionate, reliable individuals who value dignity, independence, and wellbeing for older people.

What You’ll Do:

- Plan and coordinate home-based services for clients.
- Coordinate daily rescheduling and manage unplanned absences promptly and efficiently.
- Match staff with clients to ensure optimal compatibility and quality care.
- Deliver timely and accurate scheduling to support smooth operations.
- Maintain clear and consistent communication with staff and clients for seamless service delivery.
- Assist with staff timesheets when required.
- Work collaboratively with managers and client care partners.

What We’re Looking For:

- Certificate III in Individual Support (Ageing) or equivalent experience.
- A genuine passion for delivering client centred care.
- Strong time management, problem solving and communication skills.




- Calm professional and proactive when working under pressure.
- Team-oriented, reliable, and dedicated to delivering quality service.
- Experience with scheduling software and MS Office.
- Commitment to ethical standards and Umbrella’s values.

Desirable:

- Knowledge of the Strengthened Aged Care Quality Standards and the Aged Care Act.
- Understanding of diversity and equity issues for CaLD and LGBTI seniors.

Why Join Us?

- Inclusive, multicultural workplace.
- Salary packaging up to $15,990 per year.
- Make a real difference in the community.
- Free parking and close to public transport
- Employee Assistance Program (confidential support)
- Professional development with scope to shape systems and practice
- Flexible work options (hybrid/adjusted hours) to support work–life balance
- A supportive, inclusive, purpose-driven culture where your voice carries weight
- Make a real impact by strengthening services for multicultural seniors across WA

Apply Now:

Submit your CV and short cover letter via:

https://umbrellacommunitycare.com.au/about-us/career-opportunities or hit “Quick apply”

Applications close: 5:00 pm AWST, Wednesday 10 December 2025.

For enquiries, contact Helen Nguyen on (08) 9275 4411.

Umbrella is an inclusive workplace, and we welcome applications from people of all backgrounds. We are committed to cultural safety and inclusion. We acknowledge the Whadjuk Noongar people as the Traditional Owners of the lands on which we work and we welcome applications from Aboriginal and Torres Strait Islander peoples.

Apply on Kit Job: kitjobau.com/job/2rgnlf

📌 Scheduling Officer – Full Time (12-Month Fixed Term) (Ascot)
🏢 Umbrella Multicultural Community Care Services
📍 Ascot